IAM Talking: Death to the Billable Hour, Long Live Knowledge!




IAM Talking: Death to the Billable Hour, 
Long Live Knowledge!

Is the legal industry ready to change their standard practices in billing, particularly given the economic climate of 2008-2009 and at least the short-term future?

If they do change that model, will it least, or go back to “business as usual” when the economic smoke has cleared?

Knowledge = precedent = expertise. Why not efficiency and effectiveness as well?

Is the industry that should have been the poster child for Knowledge Management finally going to see more reasons to be time and cost efficient, just as most other industries have had to do so to remain competitive and retain clients?

Listen to the podcast interview (below) between Christopher Marston, Esquire, CEO and Founder at Exemplar Companies, and Dan Keldsen, Co-founder and Principal of Information Architected discussing the pros and cons of the traditional law firm model, and how that model is evolving and even being flipped upside-down in a disruptive innovation sense.

If you are currently a client of a traditional law firm – have they adjusted their model in recent months? Do you feel they should?

If are a knowledge management practitioner within a law firm, how do you handle cost justification and Return on Investment (ROI) for knowledge management practices within the firm? Only in certain pockets? Firm-wide?

What are the pros and cons that you have seen?

War stories you’d like to share from any side of the fence?

Please feel free to contribute your comments, concerns and questions, and together, perhaps we can all be that much wiser as the market overall, and awareness of Knowledge Management itself matures. It’s not dead yet – and we haven’t even gotten started yet, particularly in the legal industry.

Listen now!

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  • http://twitter.com/dankeldsen dankeldsen

    Great account name, @EvilEsq – have you listened to Death to the Billable Hour, Long Live Knowledge! http://bit.ly/PoiUA Thoughts?
    This comment was originally posted on Twitter

  • http://twitter.com/sShap sShap

    RT @tweetmeme IAM Talking: Death to the Billable Hour, Long Live Knowledge! http://bit.ly/sNwlQ -@marstonesq ’s podcast interview!
    This comment was originally posted on Twitter

  • http://twitter.com/sjamieson sjamieson

    RT @tweetmeme IAM Talking: Death to the Billable Hour, Long Live Knowledge! | Information Architected http://bit.ly/sNwlQ
    This comment was originally posted on Twitter

  • http://twitter.com/Mangojess Mangojess

    RT @tweetmeme IAM Talking: Death to the Billable Hour, Long Live Knowledge! http://bit.ly/sNwlQ -@marstonesq ’s podcast interview!
    This comment was originally posted on Twitter

  • http://twitter.com/ronaldbaker ronaldbaker

    Listen to VeraSage Fellow Chris Marston interview: “Death to the Billable Hour, Long Live Knowledge!” http://bit.ly/jgSzA
    This comment was originally posted on Twitter

  • http://twitter.com/SHancockMACPA SHancockMACPA

    RT @ronaldbaker Listen to VeraSage Fellow Chris Marston interview: “Death to the Billable Hour, Long Live Knowledge!” http://bit.ly/jgSzA
    This comment was originally posted on Twitter

  • http://twitter.com/WaltersLawFirm WaltersLawFirm

    RT @tweetmeme IAM Talking: Death to the Billable Hour, Long Live Knowledge! | Information Architected http://bit.ly/sNwlQ
    This comment was originally posted on Twitter

  • http://twitter.com/dankeldsen dankeldsen

    Thx for RT @WaltersLawFirm: IAM Talking: Death to the Billable Hour, Long Live Knowledge! | Information Architected http://bit.ly/sNwlQ
    This comment was originally posted on Twitter

  • http://twitter.com/dankeldsen dankeldsen

    Great seeing you at #MIN thanks for RT @sjamieson: IAM Talking: Death to the Billable Hour, Long Live Knowledge! http://bit.ly/sNwlQ
    This comment was originally posted on Twitter

  • http://twitter.com/dankeldsen dankeldsen

    Top hits on IAI today #opentext http://bit.ly/xbAsv #sharepoint http://bit.ly/PeOOi #innovation http://bit.ly/PoiUA
    This comment was originally posted on Twitter

  • Pingback: Challenges For KM: The Billable Hour Model? « ILTA KM

  • Pingback: Challenges For Law Firm KM: The Billable Hour Model? « ILTA KM

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