Generated by All in One SEO v5.0.0.1, this is an llms.txt file, used by LLMs to index the site.

# Information Architected

Information Architected is a consultancy focused on the intelligent use of content, knowledge and processes to drive innovation and thrive in a digital world.

## Sitemaps

- [XML Sitemap](http://www.informationarchitected.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [IAM Talking: Sustainably Elegant](http://www.informationarchitected.com/blog/iam-talking-sustainably-elegant/) - Let's face it, most enterprise systems, the systems that employees have to use EVERY DAY to do their job, are painful interfaces to use. They are barely usable, let alone elegant. Why is that? And more importantly, what can be done to FIX this seemingly inevitable problem? Is "elegance" to high a bar to ask
- [What is TRIZ? (Hint - It's an Innovation Toolkit You Can't Afford to Ignore)](http://www.informationarchitected.com/blog/what-is-triz-innovation-toolkit/) - Editor's Note: This post is a featured guest post by one of our IAI University Partners, Dr. Ellen Domb (PhD) from the PQR Group, and originally co-written by Ellen Domb with Katie Barry, editor of RealInnovation.com, and Michael S. Slocum, PhD, Principal of The Inventioneering Company. What Is TRIZ? Projects of all kinds frequently reach
- [Using TRIZ to Sell Innovations](http://www.informationarchitected.com/blog/using-triz-to-sell-innovations/) - Editor's Note: This post is a featured guest post by one of our IAI University Partners, Ellen Domb from the PQR Group. TRIZ and QFD (Quality Function Deployment) usually focus on understanding a customer, and either improving a product or service to make it better for that customer, or keeping it the same for the
- [Innovation Wars and TRIZ - Who's Winning?](http://www.informationarchitected.com/blog/innovation-wars-and-triz/) - Ah, the contradictions of loose vs. tight management, team vs. individual metrics in business management. What can you learn from TRIZ to solve these problems?
- [IAM Talking: Lean Everywhere - small i to BIG I Innovation with Ken Shropshire](http://www.informationarchitected.com/blog/iam-talking-lean-everywhere/) - Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Engagement Officer at Information Architected. Today IAM Talking Lean Everywhere - small i to BIG I Innovation with Ken Shropshire, Director of Continuous Improvement from AstraZeneca. Lean Powers, Activate! Ken and I met each other when I was involved in
- [IAM Talking: Di-Ann Eisnor of Waze on Crowdsourcing and Mobile](http://www.informationarchitected.com/blog/iam-talking-waze-crowdsourcing-mobile/) - Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Engagement Officer at Information Architected. Today IAM Talking with Di-Ann Eisnor, VP Platform and Partnerships. Di-Ann runs US operations and is crafting the cartography of “live mapping” for Israeli crowd-sourced navigation and real-time traffic start-up, Waze. If you have not already
- [IAM Talking: Crowdfunding and Storytelling - Structure and Creativity through Cards](http://www.informationarchitected.com/blog/iam-talking-crowdfunding-structure-and-creativity-through-cards/) - Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Engagement Officer at Information Architected. Today IAM Talking with BJ West - he is a writer, filmmaker and graphic artist, and has worked on some of the best selling computer games of all time including The Sims, SimCity 3000, The
- [IAM Talking: Employee engagement, BIG E vs little e - With Robb Webb, Chief Human Resources Officer for Hyatt Corporation and Dan Keldsen](http://www.informationarchitected.com/blog/iam-talking-employee-engagement-at-hyatt/) - Today, the topic is Employee Engagement, and what engagement means from several perspectives. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected. Today IAM Talking with Robb Webb, the Chief Human Resources Officer (CHRO) for Hyatt Corporation, and who has been described as the "Culture
- [Enterprise Mobility - Are You Ready to BYOD?](http://www.informationarchitected.com/blog/enterprise-mobility-are-you-ready-to-byod/) - Last week at the Gilbane Conference, I moderated a panel on Enterprise Mobility and BYOD (Bring Your Own Device). My two panelists were Cimarron Buser, VP of business development at Apperian, and Vern Imrich, Chief Technical Officer at Percussion (both Boston-area companies, so Boston was well represented in our panel). We covered issues of security,
- [IAM Talking: Gamify for the Win with Kevin Werbach and Dan Keldsen](http://www.informationarchitected.com/blog/iam-talking-gamification-gamify-for-the-win/) - Today, the topic is Employee Engagement, and specifically, about Gamification. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected. Today IAM Talking with Kevin Werbach, an Associate Professor of Legal Studies and Business Ethics at The Wharton School, University of Pennsylvania, as well as the
- [IAM Talking: Gamification, Behavioral Patterns and Employee Engagement](http://www.informationarchitected.com/blog/iam-talking-gamification-behavioral-patterns-employee-engagement/) - Today, the topic is Employee Engagement, and specifically, about Gamification. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected. Today IAM Talking with Rajat Paharia, Founder and Chief Product Officer at Bunchball. Why is NOW the time for gamification and understanding, surfacing, and influencing
- [IAM Talking about Managing Influence - Cycles, Tables, Plays and Players, with Alan Kelly, CEO and Founder of Playmaker Systems](http://www.informationarchitected.com/blog/iam-talking-managing-influence-playmaker/) - Today, the topic is Managing Influence. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected. Today IAM Talking with Alan Kelly, CEO and Founder of Playmaker Systems, and Author of "The Elements of Influence." Want to know how to model influence, know when people or
- [Innovation: Perspective Matters, But Many Simply Lack Vision](http://www.informationarchitected.com/blog/innovation-perspective-matters/) - Recently both BusinessWeek and Fast Company published their respective 50 most innovative companies list. I have “mashedup” both lists in the chart below and edited the lists a bit. (Where there is overlap I indicate the difference in ranking order between lists.) There was much to garner from these lists, beyond the corporate rankings individually.
- [IAM Talking: Crowdfunding and Documentaries - Storytelling the Reinvention of Detroit](http://www.informationarchitected.com/blog/iam-talking-crowdfunding-documentaries-storytelling-reinvention-detroit/) - Today, the topic is Crowdfunding and engaging fans to support an important documentary about the reinvention of Detroit - Lemonade:Detroit. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected. Today IAM Talking with Erik Proulx, the Film Director of Lemonade:Detroit, and man behind the
- [IAM Talking: Crowdfunding, E & M Labs and The Story of Skallops and Trebuchet](http://www.informationarchitected.com/blog/iam-talking-crowdfunding-skallops-trebuchet/) - Today, the topic is Crowdfunding and engaging fans to support crowdfunded projects, before, during and after the process. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected. Today IAM Talking with Michael Woods and Evan Murphy from E&M Labs, about their Skallops and Trebuchet
- [Content Security and Knowledge Management “D’oh”](http://www.informationarchitected.com/blog/content-security-and-knowledge-management-“d’oh”/) - OK, I admit it. I do not spend all my weekends sitting around thinking deep ECM and KM thoughts. I enjoy hanging out with the kids and indulging in some mindless TV watching. Its amazing though how the KM/ECM geek in me will sometimes connect the two – mindless TV and ECM/KM that is. Last
- [IAM Talking: The Problems of Process, In Practice](http://www.informationarchitected.com/blog/iam-talking-the-problems-of-process-in-practice/) - As far as IT organizations have come in the last few decades, there is still much that just doesn't quite work as it should. Why are IT (the technology) and IT teams (the people) frequently seen as "part of the problem" when they (and all other players) should all be part of the solution? Is
- [IAM Talking: Loyalty, Engagement and the Game of Mobile with Scott Weller from SessionM](http://www.informationarchitected.com/blog/iam-talking-mobile-engagement/) - Today, the topic is about Loyalty, Customer Engagement and the Game of Mobile. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected. Today IAM Talking with Scott Weller, co-founder and CTO of SessionM. Gamification, game mechanics, compulsion loops, loyalty systems, engagement loops… What’s the
- [Using Organizational Network Analysis (ONA)](http://www.informationarchitected.com/blog/using-organizational-network-analysis/) - Featured post by Information Architected Consulting Partner, Patti Anklam. Organizational network analysis (ONA) uses a subset of methods developed for social network analysis (SNA), a methodology for collecting information about connections among entities (usually people), developing visual representations of the relationships of those connections and applying mathematical analyses to understand patterns and derive insights. ONA
- [Mobile Readiness: Begin With the End in Mind](http://www.informationarchitected.com/blog/mobile-readiness-begin-with-the-end-in-mind/) - http://www.cmswire.com/cms/enterprise-collaboration/mobile-readiness-begin-with-the-end-in-mind-010524.php My previous article “Mobile Content & Collaboration: Let’s Face It, You Aren’t Ready” seems to have struck a chord. Mobile is hot, and only getting hotter. But while individual people are moving en masse to mobile, most organizations are stuck in a legacy content box of their own design. I have received far more
- [IAM Talking: Taking Open Innovation to a Global Organization - With Jon Bidwell, Chief Innovation Officer for Chubb & Son](http://www.informationarchitected.com/blog/iam-talking-taking-open-innovation-global/) - Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Co-founder and Principal Consultant at Information Architected, Inc. (IAI). Today, the topic is Taking Open Innovation to a Global Organization. In this episode, I am interviewing Jon Bidwell, the Chief Innovation Officer for Chubb & Son. Mr. Bidwell is currently responsible
- [IAM Talking: Digital Gifts and the Gift Marketing Economy with Ethan Bloch from Flowtown](http://www.informationarchitected.com/blog/iam-talking-gift-marketing-economy/) - Today, the topic is about Gift Marketing - It's not just powerful to "give away" content for inbound marketing - giving unexpected gifts of your physical goods (consumer goods and food manufacturers, I'm looking at you) can provide a huge sales rise as well. Welcome to IAM Talking, a periodic podcast interview series, with your
- [IAM Talking: Geek Psychology and Selling Online with Noah Kagan from AppSumo](http://www.informationarchitected.com/blog/iam-talking-geek-psychology/) - Today, the topic is about Geek Psychology - Hint: Knowing (ideally, BEING) your community is more important than ever. It's about THEM, not you. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected, Inc. (IAI). Today IAM Talking with Noah Kagan, the Chief Sumo
- [More Collaboration (isn't Enough)](http://www.informationarchitected.com/blog/more-collaboration-isnt-enough/) - If you're looking to "Enterprise 2.0" to make you: Better at collaboration, or More social, or Better at innovation, or Anything else that is equally vague... stop right now. Do not pass go. Do not collect $200. And certainly, do not buy or build any Enterprise 2.0 tech just yet. Let's Back Up... What will
- [IA Webinar: Real-time Working with Collaboration](http://www.informationarchitected.com/blog/ia-webinar-real-time-collaboration/) - Collaboration – it's all the rage, and to some it is "new." Yet for any project, whether it is assembling a sales proposal in response to a Request For Proposals (RFP), to the collaboration and coordination necessary to build an aircraft carrier, or any size or style of collaboration in between, there are several questions
- [E2.0 Behavior Changes: Swapping Tools - Real to Digital](http://www.informationarchitected.com/blog/e20-behavior-changes-swapping-tools-real-to-digital/) - This post is a variation on what I've started and plan to continue on Use Cases, but rather than a Use Case, this is a Behavior Change. What's the difference? You need both, and you want as many available in your toolkit as possible. Use Cases show more in-depth and "tangible/measurable" scenarios that you, as
- [Try, Fail, Own, Learn - Part 1 of 2](http://www.informationarchitected.com/blog/try-fail-own-learn-part-1-of-2/) - There's something in the air... I've been involved an interesting series of workshop engagements recently (mix of Enterprise 2.0 and Innovation) which made me stop and pause to think about what's transpired to my own approach to work over the last few years. I'm going to cover this in a two part series... Try, Fail,
- [IAM Talking with Cisco: Making Innovation Work in a Downturn](http://www.informationarchitected.com/blog/iam-talking-with-cisco-making-innovation-work-in-a-downturn/) - In this latest podcast, IAM Talking with Carlos Dominguez, Senior Vice President in Cisco’s Office of the Chairman of the Board and CEO. Carlos has worked at Cisco for 17 years in a variety of roles, and advocates for the broad and creative use of technologies that are transforming how companies do business, creating distinct
- [ECM Use Cases: Onboarding New Hires](http://www.informationarchitected.com/blog/ecm-use-cases-onboarding-new-hires/) - Many of the people and organizations that sell products or services for content management and knowledge management are guilty of putting the technology before the problem. It's easy to do, because it's the most obvious piece of the puzzle to point to - but that doesn't mean it's the best way to discuss the impacts of
- [IAM Talking with Dan Pink: Here's Johnny!](http://www.informationarchitected.com/blog/iam-talking-with-dan-pink-heres-johnny/) - While much of the work that we do is focused on the application of technology to business workers, we'll depart from that theme in this interview, to address issues around personal development, team-based working, and the "strengths movement" coming out of Positive Psychology - along with the re-invention of the publishing industry in the form
- [Creative Mobile Hiring Pitch](http://www.informationarchitected.com/blog/creative-mobile-hiring-pitch/) - I've been busy writing a series of articles for CMSWire on mobile strategy, and as a result have been even more hyper-tuned into interesting mobile approaches. It's not just for companies however - I recently stumbled (via Mashable) onto a combination paper resume, QR Code, Mobile and Video Pitch by a fellow looking to intern
- [IAM Talking: Innovation Stalled? Meet The 90% Rule, An Interview with Ken Tencer from Spyder Works](http://www.informationarchitected.com/blog/iam-talking-innovation-and-90-percent-rule/) - Today, the topic is about redefining innovation - Hint: You're not starting from Ground Zero. Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Chief Innovation Officer at Information Architected, Inc. (IAI). Today IAM Talking with Ken Tencer, the CEO of Spyder Works Inc. and co-author of the book “The
- [Mobile Content & Collaboration: Let's Face It, You Aren't Ready](http://www.informationarchitected.com/blog/mobile-content-you-arent-ready/) - This article was originally posted on CMSWire - see the original for early comments. It’s 2011 — and mobile devices are flying off the shelves faster than ever before. It’s time for the real mobile revolution! Except… Let’s Face It… You Aren’t Ready for This. I don’t mean YOU. I mean your organization, and your
- [IAM Talking: Death to the Billable Hour, Long Live Knowledge!](http://www.informationarchitected.com/blog/iam-talking-death-to-the-billable-hour-long-live-knowledge/) - Is the legal industry ready to change their standard practices in billing, particularly given the economic climate of 2008-2009 and at least the short-term future? If they do change that model, will it least, or go back to "business as usual" when the economic smoke has cleared? Knowledge = precedent = expertise. Why not efficiency
- [Leadership and Networks](http://www.informationarchitected.com/blog/leadership-and-networks/) - Editor's Note: This post is a featured guest post by one of our IAI University Partners, Patti Anklam of Net Work. In the concluding chapter of my book, Net Work, I focused on “The Leader’s Net Work.” From reading about and talking to leaders of networks, I arrived at the following set of prescriptions: Network
- [Can't Deny a Cloudy Future](http://www.informationarchitected.com/blog/cant-deny-a-cloud-future/) - Cloud computing, cloud storage, cloud collaboration, cloud applications, cloud integration - all very real, solvable now, and getting better, faster, cheaper, more manageable every day.
- [Convergence and Integration - Easy to Fail!](http://www.informationarchitected.com/blog/convergence-and-integration-easy-to-fail/) - It was recently recommended to me that I pick up a copy of "Billion-Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last 25 Years" published in 2008 by Paul B. Carroll and Chunka Mui. Fascinating book so far - as usual, bought the book wirelessly while I was having
- [Ignoring the World?](http://www.informationarchitected.com/blog/ignoring-the-world/) - Converging and integrating to set the stage for rapid growth opportunities seems to finally be a consensus opportunity to power out of the economic troubles of the last 1-2 years (depending on industry and location). Both the cutting edge adopters and the laggards are running as fast as they can to take advantage of these opportunities... is your organization?
- [The Lonely Innovators](http://www.informationarchitected.com/blog/the-lonely-innovators/) - Innovation used to be seen as someone else's job - but no longer. You and your team need innovation skills - and there is no reason why you can't start today.
- [ Enterprise 2.0 - Web to Desktop and Back (Again)](http://www.informationarchitected.com/blog/enterprise-2-0-web-to-desktop-and-back-again/) - Unless you are a brand new company, success with Enterprise 2.0 requires a bridge to existing technology implementations, and the ways you've worked in the past. One way to approach this is...
- [iPad Extremes and Digital Content](http://www.informationarchitected.com/blog/ipad-extremes/) - An iPad and roll of velcro - food for thought in the new mobile and ultraportable age.
- [eDiscovery Lessons Learned from the BP Crisis](http://www.informationarchitected.com/blog/ediscovery-lessons-bp-crisis/) - Editor's Note: This post is a featured guest post by one of our IAI University Partners, Barry Murphy from the eDiscoveryJournal. There is a great article from Christy Burke of Burke & Company about the eDiscovery disaster that could arise from the BP oil spill. Christy’s article is detailed and comprehensive – a must-read for anyone wondering about
- [The Decline of Corporate Creativity?](http://www.informationarchitected.com/blog/corporate-creativity/) - Harvard Business Review recently posted another fascinating note on The Daily Stat, which pointed to an Encyclopedia Brittanica (They're not dead... yet!) article entitled "The Decline of Creativity in the United States: 5 Questions for Educational Psychologist Kyung Hee Kim." The focus of the article is on childhood creativity, and measures such as the Torrance
- [Link, Look, Learn - at Social Objects](http://www.informationarchitected.com/blog/link-look-learn-at-social-objects/) - Editor's Note: This post is a featured guest post by one of our IAI University Partners, Patti Anklam of Net Work. A former Digital/Compaq colleague, Bob Fleischer sent me a link to Jyri Engeström’s blog entry, Why some social network services work and others don’t — Or: the case for object-centered sociality, which provides an interesting perspective on
- [Intellectual Capital, Knowledge Management and Value Networks](http://www.informationarchitected.com/blog/intellectual-capital-knowledge-management-and-value-networks/) - Editor's Note: This post is a featured guest post by one of our IAI University Partners, Patti Anklam of Net Work. I was doing fact checking when writing Net Work and wanted to confirm the timeline for the work on intellectual capital and knowledge management. I discovered a short history of the idea of intellectual and its
- [What is Information Governance?](http://www.informationarchitected.com/blog/what-is-information-governance/) - Editor's Note: This post is a featured guest post by one of our IAI University Partners, Barry Murphy from the eDiscoveryJournal. There’s a new category called "information governance" (Editor note: which may variously be called "content governance" or "enterprise content governance") springing up in the marketplace. With terms like information management, records management, and enterprise
- [SharePoint and eDiscovery Challenges](http://www.informationarchitected.com/blog/sharepoint-and-ediscovery-challenges/) - Editor's Note: This post is a featured guest post by one of our IAI University Partners, Barry Murphy from the eDiscoveryJournal. Microsoft SharePoint has spread like wildfire through organizations of all shapes and sizes. SharePoint delivers real business benefits by enabling collaboration in efficient ways, providing ways to track versions of documents edited by multiple
- [IAM Alert: Adobe to Acquire Day Software for $240 Million USD](http://www.informationarchitected.com/blog/iam-alert-adobe-to-acquire-day-software/) - Information Architected Market Alert (IAM Alert): On July 28th, 2010, Adobe announced it's intention to acquire Switzerland-based Day Software for approximately $240 Million USD. (see press release from Adobe) The Past, Present and Future of Adobe With the acquisition of Day Software (highly scalable, standards and open source-oriented [not as deployment/sales model, but as underpinnings]),
- [Flipping Over Content Delivery](http://www.informationarchitected.com/blog/flipping-over-content-delivery/) - Readers of my work know that one of my more favorite aspects of ECM is content delivery. Along with mobility, the ability to re-purpose modular "chunks" of content in a variety of formats and contexts significantly enhances the value derived from ECM, increases the effectiveness of communication and quite frankly is just plain fun. I
- [Is There Garbage Floating in Your Ocean of Knowledge? Reader Beware](http://www.informationarchitected.com/blog/is-there-garbage-floating-in-your-ocean-of-knowledge-reader-beware/) - It has been weeks since I blogged, or even Tweeted on a regular basis. Where have I been? Dan and I are on the road, consulting on a very complex, grand and most interesting ECM project. A Fortune 100 company that remains successful and growing in spite of the economy, has managed to achieve such
- [E2.0 With FAME Will Come Obscurity](http://www.informationarchitected.com/blog/e2-0-with-fame-will-come-obscurity/) - Last week the Enterprise 2.0 Conference was held right here in my hometown, Boston MA. As usual, the E2.0 community was abuzz with Twitter (#e2conf). But, now, with the show a happy memory, many of us attendees reflect more deeply than 140 characters allows, in our blog posts. The blogosphere is ripe with conference coverage.
- [2.0 is a Balancing Act, "Oh Really"](http://www.informationarchitected.com/blog/2-0-is-a-balancing-act-oh-really/) - It's likely you have been following the pressure Facebook has been getting concerning its privacy policies. The pressure seems to be working, as Facebook recently announced it will change its approach to privacy and make it easier for users to protect their personal data. This has been an on going battle. I first commented on
- [IAM Talking: Business Model Innovation - White Space and You - With Mark Johnson, Author of Seizing the White Space](http://www.informationarchitected.com/blog/iam-talking-business-model-innovation-white-space/) - Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Co-founder and Principal at Information Architected. Today, the topic is Business Model Innovation - White Space and You. In this episode, I am interviewing Mark Johnson, the author of a new book, Seizing the White Space: Business Model Innovation for Growth
- [Building an ECM Strategy Webinar Follow-up](http://www.informationarchitected.com/blog/bldganecmstrategy/) - Two weeks ago I spoke on a webinar hosted by SpringCM. My presentation focused on how to take a structured and methodical approach to defining and executing an ECM strategy. You can download the slides I used slides below, and/or if you prefer listen to the recorded webinar here. ECM Strategy Development View more presentations
- [What Enterprise 2.0 Practitioners Should Know About KM Deployments](http://www.informationarchitected.com/blog/whate20shouldknowboutkm/) - About a decade ago Knowledge Management (KM), was the focus of business and technology leaders alike. But after only a few years in the limelight, KM all but disappeared. Still smoldering, however, knowledge management morphed, to a series of related applications, technologies and practices. Among these are/were portals, intranets, BI, collaboration and two that are
- [Holy Crap – Now That’s Innovation](http://www.informationarchitected.com/blog/holy-crap-–-now-that’s-innovation/) - Look around – is there waste in your organization? Is it time, paper, bits of plastic, scraps of wood, nuclear active material …? Of course there is waste , and often projects are focused on eliminating or minimizing waste – of all kinds. What do you do with it? Carefully dispose of it? Recycle? How
- [Why the iPad Matters - Its the Beginning of the End](http://www.informationarchitected.com/blog/why-the-ipad-matters-its-the-beginning-of-the-end/) - Even if you are not a techie or ECMer, it would have been hard to miss all the marketing and press that has surrounded the iPad lately. Numerous articles have weighed in on whether or not Apple will be a success both long and short term, what this means to Amazon, etc. Relevant? yes. Interesting?
- [Disruptive Innovations - E-Brazil vs Paper USA](http://www.informationarchitected.com/blog/disruptive-innovations-census/) - The Harvard Business Review's Daily Stat for Tuesday, April 6th, 2010 highlights a disruptive innovation in, of all things, census-taking. It's the battle against paper and electronic, and guess who leads the race? According to the HBR Daily Stat (and the original source, Instituto Brasileiro de Geografia e Estatística): It's a national census of hundreds
- [Move Over Nielsen and Make Way for ECM](http://www.informationarchitected.com/blog/move-over-nielson-and-make-way-for-ecm/) - Yesterday I tweeted (@carlfrappaolo) about a Boston Globe on ECM search company, Endeca. I was going to let it go at that; congratulations Endeca for getting the attention of the Sunday Globe and for having the popular press cover the fact that search is more than just findability and Google, that search can be used
- [Are You Smarter Than a 5th Grader?](http://www.informationarchitected.com/blog/ru-smarter-than-5thgrader/) - Have you ever watched the TV show, Are You Smarter Than a 5th Grader? Adults subject themselves to humiliation – demonstrating how their intelligence – measured by their ability to answer questions on a variety of topics, does not match that of a group of 5th graders. Well, last Saturday I witnessed something even far
- [Meet Your Mobile Virtual Assistant](http://www.informationarchitected.com/blog/meet-your-mobile-virtual-assistant/) - The Content Convergence Continues! As computing power increases, "mashable" and findable data/content grows, GPS shrinks, partnerships and individual innovation explore, and it all comes together in the form of a handheld device like the iPhone, Blackberry, and myriad Androids being rolled out on a weekly basis, we continue to see the rise of applications that
- [Q&A: Extending SharePoint in the Cloud Webinar](http://www.informationarchitected.com/blog/qa-sp-cloud-webinar/) - On February 23, 2010, I was a featured speaker on the SpringCM webinar entitled "Making SharePoint Work." The slides from the presentation can be found here. SharePoint Extending into the Cloud View more presentations from Carl Frappaolo. Additionally you can listen to the archive of the webinar. In the webinar, I reference a survey and
- [IAM Alert: Invention Machine Goldfire 6.0 Brings Collaboration and Experts to Mix](http://www.informationarchitected.com/blog/iam-alert-invention-machine-goldfire-6-brings-collaboration-to-mix/) - Information Architected Market Alert (IAM Alert): Invention Machine (headquartered in Boston) announced yesterday the availability of Invention Machine Goldfire 6.0 with integrated collaboration and expert identification technologies to further accelerate product innovation. (see press release from Invention Machine) Beyond Individual Innovators Historically, Invention Machine's Goldfire has been oriented towards providing an individually focused innovation "workbench"
- [IAM Alert: Iron Mountain Acquires Mimosa](http://www.informationarchitected.com/blog/iam-alert-iron-mountain-acquires-mimosa/) - Information Architected Market Alert (IAM Alert): Iron Mountain announced yesterday that it had acquired Mimosa Systems, Inc., an enterprise-class content archiving solutions provider, for approximately $112 million in cash. (see press release via Iron Mountain or coverage on TechCrunch) Colliding the Cloud and Premise Iron Mountain is a curious company with a very large installed
- [IAM Talking: It's 2009, Are you Agile?](http://www.informationarchitected.com/blog/iam-talking-its-2009-are-you-agile/) - It's the Year 2009, and the idea of Agile Software Development or variations such as Scrum, Extreme Programming, or pre-cursors such as Rapid Application Development have been around for two decades or more. Why is it that many businesses are still developing or buying software systems such as enterprise content management, portals, search engines, intranet,
- [IAM Talking: The Evolution of User Experience](http://www.informationarchitected.com/blog/iam-talking-the-evolution-of-user-experience/) - Usability, User Experience, Experience Design, Lab Testing, Qualitative Testing, Quantitative Testing - there has been a long evolutionary path of skills, tools and concerns relating to delivering an experience for customers, employees, partners, or in short, ANYONE using software interfaces. The vast majority of organizations have not even begun to seriously address these concerns however
- [IAM Talking: Smarter Tagging in a SharePoint Enterprise](http://www.informationarchitected.com/blog/iam-talking-smarter-tagging-in-a-sharepoint-enterprise/) - SharePoint seems to rank nearly as high as Twitter in any given conversation these days - although I've yet to hear Oprah talk about SharePoint (not that I'm watching). While there are many reasons not to adopt SharePoint or to use it as THE 100% solution for your content management, portal, search or workflow needs,
- [IAM Talking: Scaling SharePoint Deployments... and Surviving](http://www.informationarchitected.com/blog/iam-talking-scaling-sharepoint-deployments-and-surviving/) - There is a phenomenon in the content management world called SharePoint, which, like it or not, has really changed the level of awareness of electronic content concerns in businesses today. While SharePoint has nearly made content management a commonplace term in organizations, it's not as though SharePoint or any other solution is perfect. To a
- [ECM: A Rose by Any Other Name Would Smell as Sweet – and I do mean Sweet](http://www.informationarchitected.com/blog/ecm-a-rose-by-any-other-name-would-smell-as-sweet-–-and-i-do-mean-sweet/) - A week ago, my long time colleague, whose opinion I respect, Whitney Tidmarsh, (@whitneytidmarsh) EMC Documentum CMO and AIIM Board member tweeted the following: “ Great discussion with #AIIM board about the relevance of the term #ECM today. Does #ECM mean anything to you? What would you call it?” I immediately tweeted back “Duh –
- [Keynote: From the Enterprise 2.0 Horses' Mouths](http://www.informationarchitected.com/blog/keynote-from-e20-horses-mouths/) - The video archive of our keynote from the Enterprise 2.0 Conference in San Francisco is now available. It is embedded and viewable below - running just under 22 minutes. Thanks again to Steve Wylie for inviting us to keynote a second time, to Susan Scrupski for her work and our partnership with The 2.0 Adoption
- [Making Blogs More Transparent Angers Bloggers - Huh?](http://www.informationarchitected.com/blog/making-blogs-more-transparent-angers-bloggers-huh/) - An article in today's Boston Globe, reports that a new regulation will compel bloggers to disclose any affiliations or gifts they have received. As Web 2.0 matures, it will be more regulated. This is an issue I have blogged and spoken about many times before. But what makes this article even more interesting to me
- [Nothing Virtual About Virtual Distance](http://www.informationarchitected.com/blog/nothing-virtual-about-virtual-distance/) - Today I had the great fortune to attend the Center for Information Management Studies (CIMS) program at Babson College. I almost didn’t go – having just returned from the Enterprise 2.0 conference, I was feeling a bit “full” of talk on collaboration and technology. But luckily three things coerced me into attending. 1. The event
- [Do You Have an Opinion of Enterprise 2.0? Then Put Your (Virtual) Money Where Your Mouth Is, and Learn Something in the Process](http://www.informationarchitected.com/blog/do-you-have-an-opinion-of-enterprise-2-0-then-put-your-virtual-money-where-your-mouth-is-and-learn-something-in-the-process/) - One of the more frequently cited benefits of Enterprise 2.0 if the ability to collaborate as a community from which emerges collective insights and opinions. Recently, Crowd Cast, along with Information Architected and the 2.0 Adoption Council launched a prediction market – and you are invited to participate. Simply and you will receive instructions and
- [Enterprise 2.0 San Francisco – ER sums it up](http://www.informationarchitected.com/blog/enterprise-2-0-san-francisco-–-er-sums-it-up/) - Last week, like hundreds of others, I attended the Enterprise 2.0 Conference in San Francisco. In this blog post I provide an overall impression of the conference, that in-turn lends insight into the state of the Enterprise 2.0 market in general. After attending the Enterprise 2.0 conference in Boston last June, I blogged that for
- [Enterprise 2.0: From the Horse's Mouth](http://www.informationarchitected.com/blog/e20-from-horses/) - And we're just back from San Francisco, where we could be found doing a half-day Innovation Workshop "Going the Last 9 Yards of Enterprise 2.0," a session on Findability "How Search 2.0 Has Been Redefined by Enterprise 2.0," a session on Culture and Change "Can Enterprise 2.0 Crack the Knowledge Management Culture Barrier?" and not
- [IAM Alert: Present.ly Adds Microblogging for SharePoint](http://www.informationarchitected.com/blog/iam-alert-present-ly-adds-microblogging-for-sharepoint/) - Information Architected Market Alert (IAM Alert): Intridea announced today a new open source, free Web Part (an add-on for SharePoint) to embed Present.ly (Intridea's enterprise microblogging offering) within SharePoint. (see press release and Intridea site) Enter Microblogging With the rise of Twitter in the consumer-facing world, has come the enterprise-facing versions of microblogging, with solutions
- [IAM Alert: PBWorks Takes it RealTime](http://www.informationarchitected.com/blog/iam-alert-pbworks-takes-it-realtime/) - Information Architected Market Alert (IAM Alert): PBWorks (formerly PBWiki) has announced a "Real-time Collaboration Update" - bringing integrated Instant Messaging collaboration, Live Notifications (activity streams), Live Editing (rather than standard wiki asynchronous editing) and announced (shipping Q1 2010) integrated Voice Collaboration (on-demand voice conferencing). (See PBworks and PR for more details) Wiki Acceleration The Wiki
- [Getting Real (Close to) RealTime Collaboration](http://www.informationarchitected.com/blog/getting-real-close-to-realtime-collaboration/) - The second wave of Google Wave invites (outside of the development community it was initially released to in May/June) has been zipping across the web in the last 10 days - with the 8 invites I'd waved on twitter being snapped in minutes, and similar pleas for Wave invites lighting up the trending topics on
- [IAM Talking: Why Enterprise 2.0, Now? with Ethan Yarbrough, President of Allyis](http://www.informationarchitected.com/blog/iam-talking-why-e20-now-allyis/) - A brief 20 minute video interview (embedded at the bottom) on the journey that a mid-sized company, Allyis, has taken in moving from a 1.0 to mindset, and where the journey will be CONTINUING to go from here on out. For them, 2008 was the watershed year when many previous efforts clicked into place and
- [IT meets KM meets E2.0 meets Innovation in the Boston Subway](http://www.informationarchitected.com/blog/it-meets-km-meets-e2-0-meets-innovation-in-the-boston-subway/) - Yesterday I was preparing for an Innovation Management training session I will be doing later this week. The sponsor, after reviewing my credentials asked “How you make the leap from information and knowledge management to coaching/developing innovation skills? … Your background seems to be IT.” I provided what I hope was not too lengthy a
- [Innovation is Not Serendipity or Discovery](http://www.informationarchitected.com/blog/innovation-is-not-serendipity-or-discovery/) - Last Friday's cover of the Boston Metro proclaimed “ How recession is forcing creativity in entertainment.” It’s an interesting article on how the current economy mixed with the advent of Web 2.0 is affecting the entertainment industry, but the title held a different appeal for me. Serendipitously, I am working on IAI’s soon to be
- [Like Fine Wine, Enterprise 2.0 Gets Better With Age](http://www.informationarchitected.com/blog/e20likefinewine/) - In 2008, Dan Keldsen and I published on behalf of AIIM, a groundbreaking report on Enterprise 2.0. One of the more startling and fundamental facts that we uncovered was that age did not matter as much as folks thought, as it relates to the adoption of Enterprise 2.0. In fact it really didn't matter at
- [IAM Presenting: Who's the Boss, MOSS?](http://www.informationarchitected.com/blog/iam-presenting-whos-the-boss-moss/) - Microsoft Office SharePoint Server began to take the ECM world by storm with the introduction of MOSS2007. 2007 was the year in which Microsoft realized that it could make (nearly without trying, or without coordinated effort - YET) a billion dollars USD through the sales of an ECM platform. The presentation embedded in this post
- [IAM ALERT: OpenText to Acquire Vignette - Are They Out of Their Bloomin Mind?](http://www.informationarchitected.com/blog/iam-alert-opentext-to-acquire-vignette/) - Information Architected Market Alert (IAM Alert): Today OpenText announced plans to acquire Vignette. (See press release.) On one hand this move makes sense. OpenText has clearly been on a growth through acquisition strategy, and this move is aligned with that. As I blogged about last January, Tom Jenkins, OpenText Chief Strategy Officer and Executive Chairman,
- [Going Green With ECM – Smart – But Don't be Stupid About It](http://www.informationarchitected.com/blog/going-green-with-ecm-smart/) - ECM service providers are always at the ready to ride the coattails of the latest business trend. Do you recall the rush to Knowledge Management circa 1998? Suddenly every ECM vendor was a KM solution provider. For some it was a good move. For others not so much. Perhaps even more important was the damage
- [ECM - “It Was The Best of Times, It Was The Worst of Times”](http://www.informationarchitected.com/blog/ecm-it-was-the-best-of-times-it-was-the-worst-of-times/) - Those that know me, as well as loyal readers of this blog, know that I am an ECM zealot – some say a nerd. So perhaps this post is just another ranting – but I felt compelled to reiterate myself because of certain current events. I entitle this post with a familiar quote from Charles
- [Tales from CPSI and the "Dean Kamen" Effect](http://www.informationarchitected.com/blog/tales-from-cpsi-dean-kamen-effect/) - Have you heard of CPSI? (typically pronounced sip-see) CPSI stands for The Creative Problem Solving Institute, the annual conference on Creative Problem Solving, created by the Creative Education Foundation which was founded in 1954 by Alex Osborn (the inventor of brainstorming and writer of the oft referenced, but hardly read [and hard to find] book
- [Near Real-time Bablefish?](http://www.informationarchitected.com/blog/near-real-time-bablefish/) - Readers of the Hitchiker's Guide to the Galaxy by Douglas Adams may recognize the picture at the right as the "Babel Fish" - for others, an explanation is in order. The Babel Fish is "small, yellow, leech-like, and is a universal translator which simultaneously translates from one spoken language to another. When inserted into the
- [Strategy - Down from the Clouds](http://www.informationarchitected.com/blog/strategy-down-from-the-clouds/) - Arguably there is no important time than NOW to ensure that your organization has an innovation strategy. After all, without a strategy, how are you going to making the changes to your business that you need to make, in order to survive the economic storm, and (if you move quickly and intelligently) to be well
- [I've Looked at Crowds From Both Sides Now](http://www.informationarchitected.com/blog/ive-looked-at-crowds-from-both-sides-now/) - Thanks to the generosity of Randy Corke of Chaordix, this Wednesday I had the opportunity to go to a meeting of the Ad Club. The Ad Club is the trade organization for marketing, advertising and communications in New England. A different crowd for me. So why was I invited? Why did I go? The topic
- [Collaboration - If It Were Easy We Would all do it - Well](http://www.informationarchitected.com/blog/collaboration-if-it-were-easy-we-would-all-do-it-well/) - I have said it before, as have many others, Enterprise 2.0 is not just about technology. As I have commented on, this was a common theme at this year's Enterprise 2.0 conference. Indeed, if web-based collaboration were only about the technology, then any organization with even a modest IT budget would be doing it and
- [It's Always Day One at Amazon/Zappos](http://www.informationarchitected.com/blog/its-always-day-one/) - IAM Alert: Amazon.com has announced a "definitive agreement" to purchase the ecommerce, "powered by service" Zappos.com for 10 million shares of Amazon stock (current market value of $807 million). (see the Letter from the CEO - Tony Hsieh - to Zappos employees, describing the drivers and benefits behind the acquisition) Amazon has long been held
- [Innovation Management - How Do You Do It?](http://www.informationarchitected.com/blog/innovation-management-how-do-you-do-it/) - As I blogged about in my summation of the Enterprise 2.0 summit, innovation was a popular term being tossed around at the conference. New web-based social networks provide new, wider, leaner and more agile environments in which to collaborate, group think and brainstorm, leading to innovation. But there is (obviously?) more to innovation than simply
- [American Manufacturing - Hidden Innovators?](http://www.informationarchitected.com/blog/american-manufacturing-hidden-innovators/) - Several weeks ago, I spent 5 days in Portland, OR, most of that time spent working and learning along side a scrappy group of people from a ~150 person manufacturing company. The topics we were wrestling with? Innovation and creative problem solving. Now, these days, particularly in the United States, two dirty words/phrases are manufacturing
- [The Content Matrix is All Around You](http://www.informationarchitected.com/blog/content-matrix-all-around/) - (found via Raymond Pirouz) What if... you could see the information flowing all around you? What if... you could overlay that "information reality" over "normal reality?" Some are calling this "augmented reality" while those of you who have seen the movie "The Matrix" might recognize this as, well, The Matrix (which Morpheus will explain below,
- ["NOW knowledge management is possible" - Whaddya Kidding me?](http://www.informationarchitected.com/blog/now-knowledge-management-is-possible-whaddya-kidding-me/) - In marketing his most recent white paper for KMWorld, Andy Moore wrote: "For decades, it’s been a promise. But knowledge management is finally possible. That’s because social networking MAKES it possible. By allowing fast, easy and lightweight collaboration between individuals and workgroups, tools such as user forums, blogs, wikis and their ilk have finally made
- [It Ain't the Medium Its the Message or - Its the Content that Counts ](http://www.informationarchitected.com/blog/it-aint-the-medium-its-the-message-or-its-the-content-that-counts/) - In 1964, Marshall McLuhan coined the phrase " The medium is the message." I have often quoted McLuhan in my writings and presentations, in agreement. But, I fear far too many take his message the wrong way, which can and has lead to serious repercussions. Yesterday I was watching to a video podcast interview between
- [Innovation Management - It's the Little Things That Count](http://www.informationarchitected.com/blog/innovation-management-its-the-little-things-that-count/) - Whats the greatest invention of all time. Come on - you know the answer. Universally it is used as the benchmark against which all new inventions are compared. "It's the greatest thing since ..." Right, Sliced bread. OK - so we can debate whether or not sliced bread REALLY IS the greatest invention of all
- [Enterprise 2.0 – It All Came Down to CIT](http://www.informationarchitected.com/blog/enterprise-20-–-it-all-came-down-to-cit/) - Last week the annual Enterprise 2.0 conference was once again held in my home town, Boston. Like thousands of my colleagues I came, I saw, I commented. So, why has it taken me so long to blog about it? Well, in addition to the usual – “I have been busy” excuses (truthful as they are),
- [The Power of Search and Information Management (or lack thereof)](http://www.informationarchitected.com/blog/power-of-search-and-information-management/) - I am appalled, indeed outraged by the Chinese government's ongoing use of censorship and suppression of search tools, blogs and microblogging in order to "erase" the Tianamen Square Massacre from the history of China. According to recent articles, there is an entire generation of Chinese who have no idea the event ever happened. But, while
- [IAM Alert: The Whimpering Google Wave](http://www.informationarchitected.com/blog/iam-alert-the-whimpering-google-wave/) - Information Architected Market Alert (IAM Alert): Google has been resting on it's laurels (simple/streamlined search) and primary revenue stream (AdWords) for far too long, it would seem. Introduced last week at the Google I/O developer's conference is their latest entree the "Google Wave" offering (see preview announcement of Google Wave at Google). (Note: This offering
- [ECM Means Business](http://www.informationarchitected.com/blog/ecm-means-business/) - More than once I have blogged on the emergence of ECM as a specialized obscure practice within techno-geeks into the limelight of critical business applications. In my last blog post ("ECM It was the Best of Times, it Was the Worst of Times) I discussed how according to popular news sources, ECM was responsible for
- [SharePoint: Real World Perspectives](http://www.informationarchitected.com/blog/sharepoint-real-world-perspectives/) - These are comments made by listeners to a webinar I held on SharePoint. I do not identify the comments' makers, but I ensure you that they were each made by end user organizations. Although only 6 in number, they are rich in real world perspective. I do not comment on them except parenthetically to clarify
- [Q&A: SharePoint Webinar and Whitepaper (Part 6)](http://www.informationarchitected.com/blog/qa-sharepoint-webinar-and-whitepaper-part-6/) - This is it – the final post containing questions from the SharePoint webinar I presented on January 28, 2009. Previous questions and answers can be found in Parts 1, 2, 3, 4, and 5. As well, the recorded webinar, during which many questions were answered, can be downloaded. The questions in this post are the
- [Q&A: SharePoint Webinar and Whitepaper (Part 5)](http://www.informationarchitected.com/blog/qa-sharepoint-webinar-and-whitepaper-part-5/) - This is the fifth post in which I provide answers to questions that were posed, but not answered during the webinar I conducted on SharePoint. (See Parts 1, 2, 3, and 4 for additional questions and answers. You may also listen to the recorded webinar, during which many other questions were addressed as well.) This
- [Q&A: SharePoint Webinar and Whitepaper (Part 4)](http://www.informationarchitected.com/blog/qa-sharepoint-webinar-and-whitepaper-part-4/) - This is the fourth post in which I answer questions that were posed, but not answered during the webinar on SharePoint. (Parts 1, 2 and 3 also contain related questions and answers.) You may listen to the recorded webinar, during which many other questions were answered. This post has a theme to it - Records
- [Q&A: SharePoint Webinar and Whitepaper (Part 2)](http://www.informationarchitected.com/blog/qa-sharepoint-webinar-and-whitepaper-part-2/) - This is my second post in which I answer questions that were posed but not answered during the webinar on SharePoint. (See earlier post for additional Q&A, and original post for details on the SharePoint study and the slides from the webinar) You may still listen to the recorded webinar during which many other questions
- [Q&A: SharePoint Webinar and Whitepaper (Part 3)](http://www.informationarchitected.com/blog/qa-sharepoint-webinar-and-whitepaper-part-3/) - This is the third post in which I answer questions that were posed, but not answered during the webinar on SharePoint. (Part 1 and Part 2 also contain related questions and answers.) As always, but especially on this topic, given its relative immaturity, I encourage any of you that have similar or conflicting opinions, insights
- [Q&A: SharePoint Webinar and Whitepaper (Part 1)](http://www.informationarchitected.com/blog/qa-sharepoint-webinar-and-whitepaper-part-1/) - On January 28, 2009, I was the featured speaker at the AIIM webinar entitled "SharePoint: Fact and Fiction. An overview of key findings and the slides I used during the webinar were presented in an earlier post, and commentary offered by attendees of the webinar were also posted earlier. The focus of this posting (and
- [IAM ALERT: Crawford Technologies Provides Content Delivery for the Visually Impaired](http://www.informationarchitected.com/blog/iam-alert-crawford-technologies-provides-content-delivery-for-the-visually-impaired/) - Information Architected Market Alert (IAM Alert): Crawford Technologies announced the availability of a service to provide transactional documents for visually impaired customers in alternate formats. Crawford Technologies uses existing customer communications data to produce the requisite alternative formats for its clients’ visually impaired customers. This is a clear example of how intelligent content delivery technology
- [IAM Alert: Autonomy Weaves Tighter ECM Package with Interwoven](http://www.informationarchitected.com/blog/iam-alert-autonomy-weaves-tighter-ecm-package-with-interwoven/) - Information Architected Market Alert (IAM Alert): The field of "independent" ECM vendors just shrank again, as Autonomy announced that it plans on acquiring ECM vendor Interwoven for US$775 million. In a word - WOW. This announcement is loaded with sub-plots and interesting twists and turns. It underscores the financial strength of Autonomy, who also just
- [IAM Alert: ECM Blooms Amidst New England Ice Storm](http://www.informationarchitected.com/blog/iam-alert-ecm-blooms-amidst-new-england-ice-storm/) - Information Architected Market Alert (IAM Alert): Last Thursday, amidst freezing temperatures and a New England ice storm, OpenText held its annual analyst briefing in Boston – and ECM was “In Bloom” – I’ll explain. The session began with the expected, chest pounding regarding OpenText’s financial strength and impressive string of acquisitions. Tom Jenkins, Chief Strategy

## Pages

- [Larry Hawes](http://www.informationarchitected.com/about/larry-hawes/) - Larry Hawes Senior Consultant, Information Management and Business Transformation Larry Hawes is an internationally recognized analyst, consultant, author, and educator on the application of information management technologies to drive high-value business transformation. His research and presentations are focused on networked business – the nexus of communication, collaboration, social networking, content management and process/activity management within and
- [About](http://www.informationarchitected.com/about/) - Information Architected is focused on helping our customers develop methods for the intelligent use of their corporate content, knowledge and business processes to foster innovation and be better positioned for success in todays highly interactive, socially driven markets. Core Team Dan Keldsen, President and Principal Consultant Consulting Partners Patti Anklam, Senior Consultant in Organizational Network Analysis Clayton Combs, Senior Process Consultant
- [Proven One-Day Innovation Workshop](http://www.informationarchitected.com/training/one-day-innovation-workshop/) - Luck is for Losers... Join Over 5,000 Business Professionals Who Have Stacked The Innovation Deck in Their Favor “I need people to be less risk adverse, I need them to rattle the cage, challenge what we do and look for new ways to do things.” - John Draper, Senior VP marketing for Mead Consumer Products
- [Training](http://www.informationarchitected.com/training/) - Build a Foundation, Take Action All of our training and educational materials are based on our hands-on, client-driven consulting work, extensive research into an even larger audience of technology-savvy business or business-focused technology people, and is created to be the most hands-on and practical experience available in each of our areas of expertise (see topics
- [Applied Innovation with TRIZ for Syngenta](http://www.informationarchitected.com/training/applied-innovation-with-triz-for-syngenta/) - Welcome, Syngenta employees! A special rate has been negotiated for the Applied Innovation with TRIZ course that we offer through our elearning platform at www.IAIUniversity.com. The regular retail price is $695, and this offer is $556 (20% off) through the end of January 2016. Start the payment process below, and you will receive a receipt to submit
- [Applied Innovation with TRIZ for Cisco](http://www.informationarchitected.com/training/applied-innovation-with-triz-for-cisco/) - Welcome, Cisco employees! A special rate has been negotiated for the Applied Innovation with TRIZ course that we offer through our elearning platform at www.IAIUniversity.com. The regular retail price is $695, and this offer is $625.50 through the end of February 2015. Start the payment process below, and you will receive a receipt to submit
- [Dan Keldsen](http://www.informationarchitected.com/about/dankeldsen/) - Dan Keldsen President and Principal Consultant 617-936-8176 dk[at]InformationArchitected[dot]com @dankeldsen Dan Keldsen is the President and Principal Consultant of Information Architected. Prior to forming Information Architected, Mr. Keldsen was Director and co-founder of the Market Intelligence unit of AIIM International (2007-2008). Prior to AIIM, Mr. Keldsen was with Delphi Group as a Senior Analyst, Consultant, and
- [Contact Us](http://www.informationarchitected.com/about/contact-us/) - If you have questions about our availability, capabilities or product or service offerings, please don't hesitate to get in touch. Phone: 617-933-9655 Email: info(at)informationArchitected(dot)com
- [Taxonomy and Information Architecture Primer](http://www.informationarchitected.com/resources/whitepapers/taxonomy-information-architecture-primer/) - Information Architecture: Integrating search, tagging, taxonomy and user interfaces This report focuses on the taxonomy and classification components of an enterprise information architecture. The objectives of this report are to: Define taxonomy and classification and position their functionality within an integrated information architecture Provide an education on examples of technology approaches to taxonomy generation and
- [Findability and Information Architecture Primer](http://www.informationarchitected.com/resources/whitepapers/findability-and-information-architecture-primer/) - IA Primer: Findability: The Art and Science of Making Content Findable This report focuses on the dangers of assuming that search (enterprise search, federated search, application search, parametric search, etc.) is the answer to your findability problems. Do you want to search, or find? Be careful what you build - you may be making your
- [SharePoint](http://www.informationarchitected.com/services/sharepoint/) - Microsoft SharePoint 2010 is an integrated suite of capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information-sharing across boundaries for better business insight. (Microsoft) The Decision to Use SharePoint is a Simple One How Best to Leverage it? Not so Simple. Even Microsoft's description of
- [Enterprise 2.0 and Collaboration Consulting](http://www.informationarchitected.com/consulting/enterprise-2-0-and-collaboration-consulting/) - Information Architected's consultants have worked with members of the prestigious 2.0 Adoption Council and have developed the collaboration strategies for many of the world's largest organizations. Our Enterprise 2.0 and Collaboration Consulting Services Include: Needs Assessment Readiness Assessment Collaboration Model Specification Gap Analysis and Change Management Strategy Development Corporate Information Governance Development/Modification Solution Definition and Technology
- [State of the Market: Microsoft SharePoint (2009)](http://www.informationarchitected.com/resources/whitepapers/state-of-the-market-microsoft-sharepoint-february-2009/) - Microsoft SharePoint has captured the ECM market’s attention. While some may argue that SharePoint is not a panacea and is perhaps being over-used, many organizations around the world are reportedly using it for one or more ECM-related projects. Can SharePoint be successfully deployed enterprise-wide? Is it best suited for particular applications, or capable of addressing
- [Latest Market Study Shows SharePoint Requires More Effort and Dollars Than Expected](http://www.informationarchitected.com/about/press-releases/latest-market-study-shows-sharepoint-requires-more-effort-and-dollars-than-expected/) - A recently released market study conducted by Information Architected (on behalf of AIIM and Oracle), found that half of the organizations using SharePoint experienced more effort and budget than expected in development of the SharePoint solution, and point to integration issues as among the greatest challenges to deployment. "The bottom line is that SharePoint still
- [IA Primer: Content Security](http://www.informationarchitected.com/resources/whitepapers/ia-primer-content-security/) - Content Security: Enabling Collaboration While Managing Risk Most organizations find that their ability to create and share content is out of sync with their ability to secure that content. Content security often lacks the flexibility and dynamic nature that content creation and management enjoy. A focus on and need to leverage and share content in
- [Robert Lavigne](http://www.informationarchitected.com/about/robert-lavigne/) - Robert Lavigne Collaboration Advisor and Project Manager @rlavigne42 Robert Lavigne, PMP has acquired over 20 years of business-enablement via technological innovation. During these years, he has contributed to over 60 major projects and 15 commercialized products in both Startup and Enterprise organizations. Rob is passionate about growing businesses via the enablement of both collaborative innovation
- [Patti Anklam](http://www.informationarchitected.com/about/patti-anklam/) - Patti Anklam Senior Consultant in Organizational Network Analysis (ONA) @panklam Patti Anklam is an expert in organizational/social network analysis (ONA/SNA); network and community of practice development; and social media, collaboration and knowledge management systems. She is a widely recognized leader in the field of SNA/ONA for knowledge management and is a frequent speaker and writer
- [Innovation Management Consulting](http://www.informationarchitected.com/consulting/innovmgmt-consulting/) - Information Architected's consultants bring a broad and rich background in expertise on process, knowledge management and creative problem solving to deliver targeted and effective assistance in innovation management. We offer a wide array of services ranging from mentoring a small group tasked with product development to developing corporate-wide strategies for innovation, ideation and process management. Our
- [Enterprise Content Management Consulting](http://www.informationarchitected.com/consulting/enterprise-content-management/) - Information Architected's consultants have advised many of the world's largest organizations on how to maximize the ROI and effectiveness on their Enterprise Content Management initiatives. Our ECM Consulting Services Include: Content Audit Needs Assessment Readiness Assessment Current-state and Future-state Business Architectures Gap Analysis and Change Management Strategy Development Corporate Information Governance Development Solution Definition and
- [State of Enterprise 2.0 Adoption Q4 2009](http://www.informationarchitected.com/resources/whitepapers/state-of-enterprise-2-0-adoption/) - This paper and the research behind it are based on a survey conducted during the latter part of October 2009. The survey was open exclusively to members of The 2.0 Adoption Council. Of the then 100 members, 77 completed the survey. As explained in more detail in the Demographics section, despite the relatively small number
- [Information Architected for... Collaboration](http://www.informationarchitected.com/information-architected-for-collaboration/) - Collaboration has quickly become a mandate to remain competitive. Whether it’s because the “World is Flat", you want to tap the “Wisdom of Crowds,” or you wish to leverage social technologies, collaboration needs to be a part of your business strategy... But, it doesn’t just HAPPEN. Organizations are building collaborative platforms to: Crowdsource consumers Drive
- [Resources](http://www.informationarchitected.com/resources/) - There is no end to the search results you will find by typing in any of the business and technology topics that we cover. But none of those results will likely help you sort the wheat from tha chafe! We offer a variety of resources that we believe will help to jump-start your efforts to build, buy,
- [Services](http://www.informationarchitected.com/consulting/) - We provide a wide range of services to our clients ranging from consulting about best practices and knowledge retention to custom software development. Our goal is to help our customers adapt to the changes being driven by social media, to capture and retain their key knowledge processes and to develop applications that are unique to
- [Presentations](http://www.informationarchitected.com/resources/presentations/) - (Collaboration) Stop Pushing, Get Your Team to Pull! View more presentations from Dan Keldsen Strategic Flexibility: Avoiding the Silo Trap of Enterprise 2.0 View more presentations from Dan Keldsen Innovation Crowds: Myths and Maturity View more presentations from Dan Keldsen Real-Time Working With Collaboration View more presentations from Dan Keldsen
- [Survey: Use (and Replacements) of SharePoint](http://www.informationarchitected.com/resources/surveys/survey-sharepoint-in-2011/) - The Context In 2009, we did a batch of research for Oracle and AIIM on the State of the SharePoint Union. That document has been downloaded more than 10,000 times, and has been very well received. But of course, the economy has changed, SharePoint 2010 has since been released (if not terribly well adopted... yet),
- [Survey: Who's Using TRIZ (and Why)?](http://www.informationarchitected.com/resources/surveys/survey-on-triz/) - The Context I first ran across TRIZ in the course of a very deep dive into Innovation while I was with Delphi Group, and as we were re-branded as the strategic arm of the Innovation Labs of Perot Systems in 2006. TRIZ was the first formalized thinking method and "toolkit" that I was exposed to,
- [Surveys](http://www.informationarchitected.com/resources/surveys/) - Currently Running Surveys Use (and Replacements) of Sharepoint (2011) Who's Using TRIZ? (Innovation Toolkit) (2011) Closed Surveys Crowdsourcing/Open Innovation (2010) Innovation Management (2010) SharePoint Usage (2009) Enterprise 2.0 Adoption/Usage (2009)
- [In The News](http://www.informationarchitected.com/about/in-the-news/) - Articles, Quotes and Mentions One on One with Dan Keldsen on the Demise of Google Wave - An Interview with Dan Keldsen, as published in Fierce Content Management Crowdsourcing and the Next Wave of Collaboration - By Dan Keldsen, as published in CMSWiRE Collaboration - If it Were That Easy We Would all Do it
- [Client Listing](http://www.informationarchitected.com/about/clients/) - Information Architected is a consultancy focused on the intelligent use of content, knowledge and processes to drive innovation and thrive in a digital world. We have worked with the Who’s Who in virtually every industry including: Aerospace and Defense Lockheed Martin Northrop Grumman Education Florida State University Johns Hopkins University APL University of California at
- [Information Architecture, Taxonomy and Search  Products & Vendors](http://www.informationarchitected.com/services/findability/iasearchprods/) - These are the vendors and products that provide tagging, taxonomy and enterprise search functionality, that we monitor and track as part of our analyst and consulting work. If you believe there is a product missing from this list - someone we are not tracking that we should please contact us at info@informationarchitected.com. Access Innovations, Inc.
- [Innovation Management Products & Vendors](http://www.informationarchitected.com/services/innovation-management/improducts-vendors/) - These are the vendors and products that help to automate and manage the innovation process cycle, that we monitor and track as part of our analyst and consulting work. If you believe there is a product missing from this list - someone we are not tracking that we should please contact us at info@informationarchitected.com. Arc90
- [Q2 2010 Survey on Innovation Communities - Crowdsourcing and Open Innovation](http://www.informationarchitected.com/resources/whitepapers/survey-on-crowd-sourcing-and-open-innovation/) - This survey was closed as of April 30, 2010. The final whitepaper will be published in May, 2010. If you did not have a chance to participate in the survey, fill out the form below to be notified when the whitepaper has been published. If you DID participate in the survey, as long as you
- [Findability, Search and Taxonomy Course Description](http://www.informationarchitected.com/training/iataxsearchcourse-description/) - Course Overview This seminar focuses on how to design and construct an Information Architecture with a concentration on taxonomy design and deployment integrated with content search. Information Architecture, taxonomy and search are explored from many angles including technology alternatives and business strategies. A methodology for establishing the need for and solution design are used as
- [Findability](http://www.informationarchitected.com/services/findability/) - Findability is the art and science of making content easy to find. - Carl Frappaolo, "Market IQ on Findability," AIIM Publishing, 2008 Simply put, content without access is worthless. Organizations spend countless time and effort developing and publishing content, both within enterprise shared drives, intranets, knowledge repositories, collaboration sites and e-mail systems, and externally on
- [Information Architecture and Findability Consulting](http://www.informationarchitected.com/consulting/ia-and-findability-consulting/) - Information Architected's consultants have assisted many of the world's largest organizations in developing Information Architectures with specific, targeted user interfaces that solve real world business problems for their business users and managers. The end result? Streamlined business, greater personal and organizational effectiveness, reduced costs in locating and acting on electronic content, and improved re-use and
- [Innovation Management Training](http://www.informationarchitected.com/training/innovation-management/) - Innovation Management Course Overview This course is designed to introduce business people to the practice of Innovation Management. Virtually every component of Innovation Management is explored including: Profiling innovation styles among your personnel How to assemble effective innovation teams How to build and maintain a corporate culture ripe for innovation How to build a maintainable
- [ECM Strategy](http://www.informationarchitected.com/resources/whitepapers/ecmstrategy/) - IA WhitePaper: Developing an Effective Strategy for Enterprise Content Management (ECM) This whitepaper provides an introduction to a structured approach to developing a strategy for ECM. It emphasizes the importance of an Information Architecture to the ECM deployment, provides insight on how to right size your solution to your organization's needs, explains how to design
- [Case studies](http://www.informationarchitected.com/resources/case-studies/) - While some can take an abstract concept such as enterprise content management or innovation management and see the direct connection as to how it could be used in their organization, others find it more useful to read about live deployments/implementations. Available Information Architected Case Studies IA Case Study: SharePoint Proves to be Financially Sound Investment
- [One-Day Innovation Workshop (DIcor)](http://www.informationarchitected.com/training/dicor-one-day-innovation-workshop/) - Welcome, Destination Imagination Volunteers! Parents of DI kids, Affiliate Directors, Regional Directors, Coordinators, Appraisers, Team Managers, School Coordinators, and Event Volunteers... welcome to Information Architected's DIcor-certified Innovation Workshop! Generate $500 for your local Destination Imagination chapter - guaranteed (send a team to Globals!) by bringing the DIcor Innovation Workshop to your own business or organization!
- [Webinars](http://www.informationarchitected.com/resources/webinars/) - Upcoming Webinars April 13, 2010 - Carl Frappaolo to Speak on Building an ECM Strategy; Leveraging The Cloud and SharePoint Stay tuned for more upcoming webinars Archived Webinars 2009 - Innovation Management: Perception Outpaces Reality
- [Notable Quotes](http://www.informationarchitected.com/resources/notable-quotes/) - [notable_quotes_list]$content[/notable_quotes_list]
- [Sir Isaac Newton - Build Bridges](http://www.informationarchitected.com/resources/notable-quotes/sir-isaac-newton-build-bridges/) - We build too many walls and not enough bridges. - Sir Isaac Newton
- [Albert Einstein - Defining the Problem](http://www.informationarchitected.com/resources/notable-quotes/albert-einstein-defining-the-problem/) - “If I had an hour to save the world, I would spend 59 minutes defining the problem and one minute finding solutions.” - Albert Einstein
- [Jared Diamond - Society and Openness to Innovation](http://www.informationarchitected.com/resources/notable-quotes/jared-diamond-society-and-openness-to-innovation/) - "Human societies vary in lots of independent factors affecting their openness to innovation." - Jared Diamond
- [Dean Kamen - Innovation, Work, Live](http://www.informationarchitected.com/resources/notable-quotes/dean-kamen-innovation-work-live/) - "An innovation is one of those things that society looks at and says, if we make this part of the way we live and work, it will change the way we live and work." - Dean Kamen
- [Max Planck - Opponents Die Out](http://www.informationarchitected.com/resources/notable-quotes/max-planck-opponents-die-out/) - "An important scientific innovation rarely makes its way by gradually winning over and converting its opponents: What does happen is that the opponents gradually die out." - Max Planck
- [Knowledge Management Consulting](http://www.informationarchitected.com/consulting/knowledge-management-consulting/) - Information Architected's consultants have advised many of the world's largest organizations and government agencies on how to maximize the ROI and effectiveness on their Knowledge Management practice. Our KM Consulting Services Include: Knowledge Audit Needs Assessment Readiness Assessment Benchmarking of the Current-state of KM in Your Organization Gap Analysis and Change Management Strategy Personalized Solution
- [Blogs](http://www.informationarchitected.com/resources/blogs/) - The IAI Corporate Blog Industry thought leaders share their opinions, observations, and commentary on market dynamics, technology and business practices as they relate to innovation, collaboration, Enterprise 2.0, Knowledge Management, Information Architecture, findability, BPM, content delivery, Enterprise Content Management (ECM). We encourage you to be not only a reader, but participant, by sharing your comments
- [Knowledge Management](http://www.informationarchitected.com/services/knowledge-management/) - Knowledge Management (KM) is the leveraging of collective wisdom and experience to expedite responsiveness and innovation. - Carl Frappaolo, "Knowledge Management," Capstone Publishing, 2006 (book) Powerful? Yes. Simple? No. KM is not a technology or an off the shelf solution, it's an ecosystem comprised of business strategy, information technology, corporate culture, and business processes aligned
- [Enterprise Content Management](http://www.informationarchitected.com/services/enterprise-content-management/) - Enterprise Content Management (ECM) is not a technology, despite the marketing hype! ECM is a family of technologies, leveraged individually and collectively to maximize the reuse and sharing of corporate intellectual property, while simultaneously lowering the risk from potential misuse. The advent of digital content has opened up the door to opportunity for every organization.
- [Press Releases](http://www.informationarchitected.com/about/press-releases/) - March 16, 2010, NewsGator announces release of Latest Whitepaper on Enterprise 2.0 and European Union Privacy concerns, authored by IAI's Carl Frappaolo and the 2.0 Adoption Council October 5, 2009 - Innovation: Action Lags Talking by 35 April 9, 2009 - Information Architected Inc. Releases New Methodology to Ensure SharePoint Success. April 9, 2009 -
- [Make Your Projects MOVE FORWARD...](http://www.informationarchitected.com/make-your-projects-move-forward/) - Do you have a Process, Innovation, Content, Knowledge or Search project under your responsibility? Are you unsure how to start? Is the project stalled? Do you wonder if there is a better, faster way to get the project done and start getting a Return On your Investment? Consider taking advantage of our integrated consulting and
- [Information Architected Offers 2 Education Courses on Innovation Management](http://www.informationarchitected.com/training/2courses-on-innovation-management/) - Which Do You Need? The 1-Day Innovation Workshop An Intensive Session that delivers three key outcomes Every attendee is transformed into a ‘world-class innovator'... in just 1 day Guaranteed to improve your problem solving & meeting productivity by a minimum of 25% The most practical & invigorating day of education you have had in 10
- [Knowledge Management Education](http://www.informationarchitected.com/training/km-education/) - Knowledge Management Course Overview This course provides a definitive education on Knowledge Management. You will explore the cultural prerequisites to a successful knowledge practice, and proven techniques for assessing your organization’s propensity and potential for a knowledge management initiative, as well as the state-of-the-art in technologies that can support your Knowledge Management strategy. It takes
- [Integrated Consulting and Training on Knowledge Management](http://www.informationarchitected.com/training/integrated-knowledge-management/) - This program combines Information Architected's consulting practice and training programs on Knowledge Management. We work with your team to explore every angle of Knowledge Management, from: Business impact to technology challenges Deployment alternatives to compliance issues Technology alternatives to cultural readiness all within the context of your organization. Multiple methodologies and tools for establishing the
- [Integrated Consulting and Training on Findability](http://www.informationarchitected.com/training/integrated-findability/) - This program combines Information Architected's consulting practice and training programs on Search, Taxonomy and Information Architecture. We work with your team to explore every angle of Findability, Search,Taxonomy and Information Architecture, from: Business impact to technology challenges Deployment alternatives to compliance issues Technology alternatives to cultural readiness ...all within the specific context of your organization.
- [Integrated Consulting and Training on Content Management](http://www.informationarchitected.com/training/integrated-enterprise-content-management/) - This program combines Information Architected's consulting practice and training programs on how to design and construct a strategy and implementation plan for Enterprise Content Management, leveraging systems such as Microsoft Office SharePoint, EMC/Documentum, IBM Content Management, IBM/Filenet, OpenText, Alfresco, and others - ...all within the specific context of your organization. We work with your team
- [Integrated Consulting and Training on Collaboration and Enterprise 2.0](http://www.informationarchitected.com/training/integrated-enterprise20/) - This program combines Information Architected's consulting practice and training programs on Collaboration and Enterprise 2.0. We work with your team to explore every angle of Enterprise 2.0 and collaboration from: Business impact to technology challenges Deployment alternatives to compliance issues Technology alternatives to cultural readiness ...all within the specific context of your organization. Multiple methodologies
- [Integrated Consulting and Training on Business Process Management](http://www.informationarchitected.com/training/integrated-business-process-management/) - This program combines Information Architected's consulting practice and training programs on Business Process Management (BPM) and Workflow. We work with your team to explore every angle of Business Process Management (BPM) and Workflow, from: Business impact to technology challenges Deployment alternatives to compliance issues Technology alternatives to cultural readiness ...all within the specific context of
- [Integrated Consulting and Training](http://www.informationarchitected.com/training/integrated-consulting-and-training/) - What happens when... You combine years of consulting experience ... ...with targeted training on specific business issues and clear technology-based solutions? You Move Beyond Education... to Action... Minimize your costs, Maximize the return on your time, Increase the effectiveness of the outcome, and Target YOUR specific business needs to accelerate any project you have underway
- [Collaboration Through Enterprise 2.0 Course Description](http://www.informationarchitected.com/training/collaboration-through-enterprise-20-course-description/) - Course Overview This course looks at the emerging trends and best practices for enterprise collaboration as it is being redefined through the advent of Enterprise 2.0 technologies. The course explores the topic from every angle: from business impact to technology impact; deployment alternatives to compliance issues; technology alternatives to cultural readiness. Enterprise 2.0 and collaboration
- [ECM Education](http://www.informationarchitected.com/training/ecm-education/) - Enterprise Content Management Course Overview This course provides a definitive education on Enterprise Content Management (ECM). You will become familiar with all of the component technologies that comprise ECM including: imaging search, taxonomy, workflow, BPM, document management, records management, web content management, content publishing/content delivery and collaboration . You will also be provided a practical
- [Education](http://www.informationarchitected.com/services/education/) - Highest Quality Development and Presentation All of our education is developed by the principals of Innovation Architected and is based on our extensive research and hands-on practical experience in each of the subject areas. Having created and delivered business and technology courses to organizations large and small, we can help translate business and technical language
- [Whitepapers](http://www.informationarchitected.com/resources/whitepapers/) - Innovation Management Information Architected 2009 Market Research report on the state of the Innovation Management market. Insights and analysis based on a survey of 180 organizations. Content Security Information Architected Primer on Content Security: Enabling Collaboration While Managing Risk - A 19 page treatise on state-of the-art technologies and strategies for leveraging security as both
- [Innovation Management Webinar: Perception Outpaces Reality (Archive)](http://www.informationarchitected.com/resources/webinars/innovation-management-webinar-perception-outpaces-reality-archive/) - Innovation Management: Perception Outpaces Reality This archive (below) is the companion to a whitepaper with further detail on the topic of Innovation Management. (Sign up for access to both the whitepaper, this webinar archive, and more, on Innovation Management) Data presented includes: Responses from 182 individuals representing organizations across industry and around the globe Criticality
- [Innovation Management Whitepaper: Perception Outpaces Reality](http://www.informationarchitected.com/resources/whitepapers/2009-innovation-management-whitepaper/) - Innovation Management: Perception Outpaces Reality Innovation has often been positioned at the very core of business success. Peter Drucker asserted that it was one of only two functions required of business. While the relationship and importance of innovation to business is not new, there has been renewed interest in the topic and the criticality of
- [2009 Innovation Management Research & Webinar](http://www.informationarchitected.com/resources/whitepapers/2009innovationmgmtresearch/) - Does your organization have what it takes to drive innovation? Innovation is not serendipity or discovery. It is a process that can be managed and nurtured as a corporate asset - and must be, if innovation is going to be a serious force in your organization. In a recent study of over 180 companies, we
- [Enterprise 2.0 and Collaboration](http://www.informationarchitected.com/services/collaboration/) - Collaboration has quickly become a mandate to remaining competitive. Collaboration is not new to business, but the Web, and more recently Web 2.0 and Enterprise 2.0 tools and technologies have brought a new level of capabilities that have changed the collaborative abilities and scale of distributed collaboration for the enterprise. Whether it's because the "World
- [Innovation: Action Lags Talking by 35%](http://www.informationarchitected.com/about/press-releases/1628/) - Boston, MA – October 5, 2009 – In a recent study of over 180 companies, Information Architected Inc. (IAI) found that while most organizations view innovation as critical to their success, less than half of respondents are proactively DOING innovation. “It was not surprising to see that 84% view innovation as critical.” said Carl Frappaolo,
- [Enterprise 2.0 and Innovation - Win/Win?](http://www.informationarchitected.com/resources/presentations/enterprise-20-and-innovation-winwin/) - For those of you who viewed the "sneak peek" data from our July 2009 survey on Innovation and Innovation Management, shown at BrightIdea's Birds of a Feather session, hosted at Chevron headquarters in California, welcome. You're in the right place. Other visitors may have found this page from Information Architected Principal Dan Keldsen's presentation (title
- [Innovation Management](http://www.informationarchitected.com/services/innovation-management/) - All innovation begins with creative ideas ... We define innovation as the successful implementation of creative ideas within an organization. In this view, creativity by individuals and teams is a starting point for innovation; the first is necessary but not sufficient condition for the second - Harvard Business School Professor Teresa Amabile "Creativity in Context"
- [Enterprise 2.0 Primers](http://www.informationarchitected.com/resources/whitepapers/enterprise-2-primers/) - Enterprise 2.0 is a rich topic, still being actively defined by the many people and organizations taking an active role in defining and implementing Enterprise 2.0. To break the topic of Enterprise 2.0 into areas that fit the typical conversations that we are involved in, we have made 3 separate but related Enterprise 2.0 Primers
- [Bonus presentation: Do You Have the Strength for Enterprise 2.0 and Innovation?](http://www.informationarchitected.com/resources/presentations/bonus-enterprise-20-and-innovation/) - A companion presentation to "Do You Have the Strength for Enterprise 2.0 and Innovation?" - presented in abbreviated form at the 7th Annual Front End of Innovation conference in Boston. Bonus slides: Do You Have the Strength for Enterprise 2.0 and Innovation? View more Presentations from Dan Keldsen. Is Your information Architected for Enterprise 2.0?
- [Do You Have the Strength for Enterprise 2.0 and Innovation?](http://www.informationarchitected.com/resources/presentations/do-you-have-the-strength-for-enterprise-20-and-innovation/) - As promised, a viewable, embeddable and even downloadable version of the presentation "Do You Have the Strength to Embrace Innovation in a 2.0 World?" is below. Any and all commentary is welcomed - publicly (via slideshare) or privately. Do You Have the Strength to Embrace Innovation in a 2.0 World?View more presentations from Dan Keldsen.
- [Business Process Management and Workflow](http://www.informationarchitected.com/services/bpm-and-workflow/) - Process automation and the real-time monitoring and control of processes through the application of workflow and BPM technologies are essential to business today. These business management practices encompass process automation, process modeling and simulation, process modularization and service orientation, process monitoring and process optimization. Workflow and BPM provide a facilitated means to connect people, tasks and
- [A Conversation With AIIM Fellow Carl Frappaolo](http://www.informationarchitected.com/about/in-the-news/conversationwithcarl-frappaolo/) - Original article at Infonomics Magazine, May 2009 By Bryant Duhon Carl Frappaolo has had a long history in the information management industry. He’s co-founded three companies, speaks at conferences around the globe, and has written extensively on nearly every aspect of the ECM industry (including books, Knowledge Management, published in 2006, is one). During his
- [Services](http://www.informationarchitected.com/services/) - Our founders have over four decades of experience and industry recognition as experts and thought leaders in facilitating the successful creation and leveraging of business practices and technology platforms. Our services include: Analysis - through market alerts (IAM Alert),case studies, podcasts (IAM Talking) and whitepapers Consulting - strategy development specifically designed to maximize the effectiveness
- [Information Architected for... SharePoint](http://www.informationarchitected.com/for-sharepoint/) - In 2008, >100 million SharePoint licenses were sold, representing sales >$1 billion. SharePoint is likely already in your organization. The Decision to Use SharePoint is a Simple One How Best to Leverage it? Not so Simple. Confused by the capabilities and options in SharePoint? Need a strategy to configure, customize, integrate or extend SharePoint in
- [Information Architected for... Knowledge Management](http://www.informationarchitected.com/for-knowledge-management/) - KM is not a technology or an off the shelf solution, it's about building an ecosystem comprised of business strategy, information technology, corporate culture, and business processes in order to translate intellectual capital into bottom-line profitability. Although many have failed, many have also succeeded in leveraging KM to: Minimize the impact of “brain drain” from
- [Information Architected for... Innovation Management](http://www.informationarchitected.com/information-architected-for-innovation-management/) - Innovation is a phenomenon, right? No. Studies have proven that Innovation is a process - a process that can be managed to maximize its effectiveness within your organization. Organizations are using Innovation Management to: Increase the emergence of new ideas Increase the quality of vetted ideas Effectively establish innovation team Establish effective innovation teams Maximize
- [Information Architected for... ECM](http://www.informationarchitected.com/information-architected-for-ecm/) - Enterprise Content Management (ECM) isn't a technology, despite the hype! ECM is a family of technologies, orchestrated collectively to maximize the reuse and sharing of corporate intellectual property, while simultaneously lowering the risk of misuse. Organizations are leveraging ECM platforms to: Maximize reuse of content while minimizing risk from misuse Establish corporate information governance Develop
- [E-book Cites Information Architected Enterprise Search Research](http://www.informationarchitected.com/about/in-the-news/e-book-cites-information-architected-enterprise-search-research/) - E-book Cites Information Architected Enterprise Search Research Author Ron Miller, released a compilation of his writings on Enterprise Search. Research conducted by Carl Frappaolo and Dan Keldsen is quoted several times along with several quotes.
- [IA Case Study: SharePoint Proves to be Financially Sound Investment](http://www.informationarchitected.com/resources/case-studies/ia-case-study-sharepoint-proves-to-be-financially-sound-investment/) - A major United States-based financial services company shares how it leverages SharePoint within IT teams, to promote collaboration and drive down operational costs. Download the IA Case Study Need SharePoint consulting? Read how Information Architected can help with your planned or existing SharePoint deployment.
- [Information Architected Inc. Releases New Methodology to Ensure SharePoint Success.](http://www.informationarchitected.com/about/press-releases/spmethod/) - Boston, MA – April 10, 2009 – Information Architected announced the release of its new consulting methodology for the development of a hybrid business-technology SharePoint strategy. The methodology, which is executed in three phases, can be executed before or after an organization embarks on using SharePoint. (Details of the methodology are below.) “We developed this
- [Carl Frappaolo Inducted into Company of Fellows in Recognition of his Outstanding Contributions to the ECM Industry.](http://www.informationarchitected.com/about/press-releases/cffellow/) - Boston, MA – April 9, 2009 – At this year’s AIIM International Exposition and Conference in Philadelphia, Information Architected co-founder and principal Carl Frappaolo was inducted into the Company of Fellows, an exclusive community of Enterprise Content Management professionals. The Company of Fellows honors individuals who merit recognition and distinction for their outstanding contributions to
- [Market Study Shows SharePoint Out of Control](http://www.informationarchitected.com/about/press-releases/spnogovernance/) - A recently released market study conducted by Information Architected (on behalf of AIIM and Oracle), found that most organizations have allowed SharePoint installations to run away from them. • 40% of the organizations that stopped using SharePoint did so for security/control issues • 40% did not know the size of their SharePoint deployment “Many organizations
- [Information Architected Podcasts (IAM Talking)](http://www.informationarchitected.com/resources/podcasts/) - Information Architected podcasts represent interviews with clients, practitioners, solution providers, authors, academics, integrators and more - and are used to provide the widest and deepest perspectives on the variety of issues facing organizations with electronic content, collaboration, innovation, findability, marketing, business models and more. If you are interested in participating as an interviewee for the
- [Davenport, Champy and Frappaolo on the State of BPM](http://www.informationarchitected.com/about/in-the-news/davenport-champy-and-frappaolo-on-the-state-of-bpm/) - Davenport, Champy and Frappaolo on the State of Business Process Management Original article at EMC's ON Magazine, Number 4, 2008 BPM Study Finds That Most Organizations Are Stuck in Reactive Mode By Carl Frappaolo The automation and real-time monitoring of business processes are not new concepts to the business community. Circa 1993, workflow became an
- [Former AIIM execs launch consultancy](http://www.informationarchitected.com/about/in-the-news/former-aiim-execs-launch-consultancy/) - Original article at FierceContentManagement By Ron Miller December 8, 2008 - AIIM lost two key executives this week when Carl Frappaolo, former VP of Market Intelligence, and Dan Keldsen, former Director of Market Intelligence, both left the organization to form their own consulting firm called Information Architected, Inc. The new company looks at the intelligent
- [Is Social Networking KM All Over Again?](http://www.informationarchitected.com/about/in-the-news/is-social-networking-km-all-over-again/) - Original article at Intelligent Enterprise by Doug Henschen June 12, 2008 - I didn't attend this week's Enterprise 2.0 Conference (E2C) to spend lots of time hearing about wikis, blogs, bookmarking, expertise discovery and so on (I focused instead on cloud computing). I think social networking technologies are reaching maturity, and now that the likes
- [Enterprise 2.0 Generational Divide Largely a Myth](http://www.informationarchitected.com/about/in-the-news/enterprise-20-generational-divide-largely-a-myth/) - Original article at CIO Magazine Older workers champion Web 2.0 as often as younger counterparts. By Jon Brodkin June 11, 2008 — Network World — Don't blame the old fogeys if your enterprise Web 2.0 efforts fail to launch. Young people may be demanding more collaborative Web technologies in the workplace, but the young/old divide
- [Searching for definition (on Enterprise 2.0)](http://www.informationarchitected.com/about/in-the-news/searching-for-definition-on-enterprise-20/) - Original article at ZDNet by Oliver Marks, ZDNet, Collaboration 2.0 June 15, 2008 - A recurring theme for me at the Enterprise 2.0 conference in Boston was defining ‘Enterprise 2.0′as discussed in my earlier post. Based on my conversations with various attendees, some were clearly at the conference expressly to gain clarity on this in
- [Enterprises Lack Search Strategies](http://www.informationarchitected.com/about/in-the-news/enterprises-lack-search-strategies/) - Original article at CIO Magazine Employees often can't find the data they need to do their jobs. effectively, a new survey reveals By Brian Jackson June 30, 2008 - IT World Canada - Some call it "findability"—the art or science of making content in an organization "findable." And many big businesses haven't figured how to
- [Enterprise Search A High Priority For Most Users, But Not For Companies](http://www.informationarchitected.com/about/in-the-news/enterprise-search-a-high-priority-for-most-users-but-not-for-companies/) - Original article at Wall Street & Tech Study reveals that many businesses unaware of the importance of findability. By Dave Valiant, Wall Street & Technology June 24, 2008 - Data collected from over 500 business users has revealed that 82 percent of survey respondents "agreed" or "strongly agreed" that their experience with consumer Web sites
- [IT meets the new kid on the block ](http://www.informationarchitected.com/about/in-the-news/it-meets-the-new-kid-on-the-block/) - Original article at CIO Magazine Enterprise 2.0 technology is being embraced with caution, but it is capable of providing real benefits to the business. By Brian J Dooley and CG Lynch Monday, July 21 2008 - A recent survey about Enterprise 2.0 applications — social software like blogs, wikis and social networks that started out
- [Process Needs Process - Not Just Technology ](http://www.informationarchitected.com/about/in-the-news/process-needs-process-not-just-technology/) - Original article at InsuranceNetworking.com Process Needs Process - Not Just Technology By Carrie Burns, InsuranceNetworking.com September 18, 2008 - [...] Business process management (BPM) is still in the early phases of mass-market adoption. As with anything new—especially anything that promises big things—there is always a concern among potential customers that the hype of a new
- [Study: Companies Need Better Enterprise Search](http://www.informationarchitected.com/about/in-the-news/study-companies-need-better-enterprise-search/) - Original article at CIO Magazine Study: Companies Need Better Enterprise Search While vendors such as Google and Microsoft have offered companies search appliances, a new study contends that IT organizations have not utilized them. Instead, employees have been forced to use different search engines spread out across disparate applications. By C.G. Lynch June 18, 2008
- [TakingAIIM with Carl Frappaolo](http://www.informationarchitected.com/takingaiim/) - From the world of enterprise content management, business process management, findability, knowledge management, search and taxonomies, you may already be a subscriber, reader and participant of the blog TakingAIIM, the blog of Information Architected co-founder and 25-year veteran consultant and entrepreneur, Carl Frappaolo. Read TakingAIIM
- [BizTechTalk with Dan Keldsen](http://www.informationarchitected.com/biztechtalk/) - If you are familiar with world of enterprise 2.0, findability, search, social media, taxonomies or usability, you may already be a subscriber, reader and participant of the blog BizTechTalk, the blog of Information Architected co-founder Dan Keldsen. While we launch Information Architected, we invite you to participate in the discussions at BizTechTalk, and discover more

## Categories

- [Blog](http://www.informationarchitected.com/category/blog/)

## Tags

- [Q&A](http://www.informationarchitected.com/tag/qa/)
- [MOSS](http://www.informationarchitected.com/tag/moss/)
- [SharePoint](http://www.informationarchitected.com/tag/sharepoint/)
- [webinar](http://www.informationarchitected.com/tag/webinar/)
- [RM](http://www.informationarchitected.com/tag/rm/)
- [presentation](http://www.informationarchitected.com/tag/presentation/)
- [BCS](http://www.informationarchitected.com/tag/bcs/)
- [Basic Content Services](http://www.informationarchitected.com/tag/basic-content-services/)
- [agile](http://www.informationarchitected.com/tag/agile/)
- [scrum](http://www.informationarchitected.com/tag/scrum/)
- [User Experience](http://www.informationarchitected.com/tag/user-experience/)
- [Usability](http://www.informationarchitected.com/tag/usability/)
- [Dan Keldsen](http://www.informationarchitected.com/tag/dan-keldsen/)
- [UserZoom](http://www.informationarchitected.com/tag/userzoom/)
- [Tagging](http://www.informationarchitected.com/tag/tagging/)
- [Enterprise](http://www.informationarchitected.com/tag/enterprise/)
- [Taxonomy](http://www.informationarchitected.com/tag/taxonomy/)
- [Information Architecture](http://www.informationarchitected.com/tag/information-architecture/)
- [legal industry](http://www.informationarchitected.com/tag/legal-industry/)
- [law](http://www.informationarchitected.com/tag/law/)
- [disruptive innovation](http://www.informationarchitected.com/tag/disruptive-innovation/)
- [Exemplar Companies](http://www.informationarchitected.com/tag/exemplar-companies/)
- [business model innovation](http://www.informationarchitected.com/tag/business-model-innovation/)
- [Christopher Marston](http://www.informationarchitected.com/tag/christopher-marston/)
- [OpenText](http://www.informationarchitected.com/tag/opentext/)
- [Acquisitions](http://www.informationarchitected.com/tag/acquisitions/)
- [DAM](http://www.informationarchitected.com/tag/dam/)
- [WCM](http://www.informationarchitected.com/tag/wcm/)
- [Vignette](http://www.informationarchitected.com/tag/vignette/)
- [Carl Frappaolo](http://www.informationarchitected.com/tag/carl-frappaolo/)
- [BLOOM](http://www.informationarchitected.com/tag/bloom/)
- [Lifecycle](http://www.informationarchitected.com/tag/lifecycle/)
- [Scalability](http://www.informationarchitected.com/tag/scalability/)
- [Strategy](http://www.informationarchitected.com/tag/strategy/)
- [Planning](http://www.informationarchitected.com/tag/planning/)
- [enterprise content management](http://www.informationarchitected.com/tag/enterprise-content-management/)
- [green](http://www.informationarchitected.com/tag/green/)
- [sustainability](http://www.informationarchitected.com/tag/sustainability/)
- [NY Times](http://www.informationarchitected.com/tag/ny-times/)
- [TED](http://www.informationarchitected.com/tag/ted/)
- [Boston Globe](http://www.informationarchitected.com/tag/boston-globe/)
- [google](http://www.informationarchitected.com/tag/google/)
- [microsoft](http://www.informationarchitected.com/tag/microsoft/)
- [enterprise portal](http://www.informationarchitected.com/tag/enterprise-portal/)
- [real-time](http://www.informationarchitected.com/tag/real-time/)
- [kindle](http://www.informationarchitected.com/tag/kindle/)
- [plastic logic](http://www.informationarchitected.com/tag/plastic-logic/)
- [amazon](http://www.informationarchitected.com/tag/amazon/)
- [google wave](http://www.informationarchitected.com/tag/google-wave/)
- [microblogging](http://www.informationarchitected.com/tag/microblogging/)
- [censorship](http://www.informationarchitected.com/tag/censorship/)
- [Twitter](http://www.informationarchitected.com/tag/twitter/)
- [findability](http://www.informationarchitected.com/tag/findability/)
- [creative problem solving](http://www.informationarchitected.com/tag/creative-problem-solving/)
- [creative thinking](http://www.informationarchitected.com/tag/creative-thinking/)
- [critical thinking](http://www.informationarchitected.com/tag/critical-thinking/)
- [Dean Kamen](http://www.informationarchitected.com/tag/dean-kamen/)
- [beyond theory](http://www.informationarchitected.com/tag/beyond-theory/)
- [idea management](http://www.informationarchitected.com/tag/idea-management/)
- [problem solving style](http://www.informationarchitected.com/tag/problem-solving-style/)
- [decision making style](http://www.informationarchitected.com/tag/decision-making-style/)
- [assessment](http://www.informationarchitected.com/tag/assessment/)
- [mobile](http://www.informationarchitected.com/tag/mobile/)
- [iphone](http://www.informationarchitected.com/tag/iphone/)
- [blackberry](http://www.informationarchitected.com/tag/blackberry/)
- [global](http://www.informationarchitected.com/tag/global/)
- [language](http://www.informationarchitected.com/tag/language/)
- [bablefish](http://www.informationarchitected.com/tag/bablefish/)
- [Matthew May](http://www.informationarchitected.com/tag/matthew-may/)
- [elegance](http://www.informationarchitected.com/tag/elegance/)
- [Bob Lewis](http://www.informationarchitected.com/tag/bob-lewis/)
- [process](http://www.informationarchitected.com/tag/process/)
- [practice](http://www.informationarchitected.com/tag/practice/)
- [business](http://www.informationarchitected.com/tag/business/)
- [technology](http://www.informationarchitected.com/tag/technology/)
- [ediscovery](http://www.informationarchitected.com/tag/ediscovery/)
- [augmented reality](http://www.informationarchitected.com/tag/augmented-reality/)
- [video](http://www.informationarchitected.com/tag/video/)
- [information model innovation](http://www.informationarchitected.com/tag/information-model-innovation/)
- [customer experience](http://www.informationarchitected.com/tag/customer-experience/)
- [zappos](http://www.informationarchitected.com/tag/zappos/)
- [customer service](http://www.informationarchitected.com/tag/customer-service/)
- [crowd sourcing](http://www.informationarchitected.com/tag/crowd-sourcing/)
- [cisco](http://www.informationarchitected.com/tag/cisco/)
- [economy](http://www.informationarchitected.com/tag/economy/)
- [telepresence](http://www.informationarchitected.com/tag/telepresence/)
- [virtual worlds](http://www.informationarchitected.com/tag/virtual-worlds/)
- [strength of weak ties](http://www.informationarchitected.com/tag/strength-of-weak-ties/)
- [healthcare](http://www.informationarchitected.com/tag/healthcare/)
- [wellness](http://www.informationarchitected.com/tag/wellness/)
- [crowdsourcing](http://www.informationarchitected.com/tag/crowdsourcing/)
- [tactics](http://www.informationarchitected.com/tag/tactics/)
- [culture](http://www.informationarchitected.com/tag/culture/)
- [innovation assessment](http://www.informationarchitected.com/tag/innovation-assessment/)
- [VIEW](http://www.informationarchitected.com/tag/view/)
- [teaming](http://www.informationarchitected.com/tag/teaming/)
- [assess](http://www.informationarchitected.com/tag/assess/)
- [interview](http://www.informationarchitected.com/tag/interview/)
- [Dan Pink](http://www.informationarchitected.com/tag/dan-pink/)
- [Ethan Yarbrough](http://www.informationarchitected.com/tag/ethan-yarbrough/)
- [Allyis](http://www.informationarchitected.com/tag/allyis/)
- [thought leadership](http://www.informationarchitected.com/tag/thought-leadership/)
- [be the change](http://www.informationarchitected.com/tag/be-the-change/)
- [change management](http://www.informationarchitected.com/tag/change-management/)
- [e20](http://www.informationarchitected.com/tag/e20/)
- [Mashups](http://www.informationarchitected.com/tag/mashups/)
- [Realtime](http://www.informationarchitected.com/tag/realtime/)
- [Convergence](http://www.informationarchitected.com/tag/convergence/)
- [Traction Software](http://www.informationarchitected.com/tag/traction-software/)
- [PBWorks](http://www.informationarchitected.com/tag/pbworks/)
- [SocialText](http://www.informationarchitected.com/tag/socialtext/)
- [Wiki](http://www.informationarchitected.com/tag/wiki/)
- [E2.0](http://www.informationarchitected.com/tag/e2-0/)
- [open source](http://www.informationarchitected.com/tag/open-source/)
- [integration](http://www.informationarchitected.com/tag/integration/)
- [2.0 Adoption Council](http://www.informationarchitected.com/tag/2-0-adoption-council/)
- [Susan Scrupski](http://www.informationarchitected.com/tag/susan-scrupski/)
- [Enterprise 2.0 Conference](http://www.informationarchitected.com/tag/enterprise-2-0-conference/)
- [Adoption](http://www.informationarchitected.com/tag/adoption/)
- [community management](http://www.informationarchitected.com/tag/community-management/)
- [evangelism](http://www.informationarchitected.com/tag/evangelism/)
- [prediction markets](http://www.informationarchitected.com/tag/prediction-markets/)
- [Steve Wylie](http://www.informationarchitected.com/tag/steve-wylie/)
- [Security](http://www.informationarchitected.com/tag/security/)
- [iron mountain](http://www.informationarchitected.com/tag/iron-mountain/)
- [mimosa](http://www.informationarchitected.com/tag/mimosa/)
- [cloud computing](http://www.informationarchitected.com/tag/cloud-computing/)
- [archiving](http://www.informationarchitected.com/tag/archiving/)
- [hybrid strategies](http://www.informationarchitected.com/tag/hybrid-strategies/)
- [invention machine](http://www.informationarchitected.com/tag/invention-machine/)
- [goldfire](http://www.informationarchitected.com/tag/goldfire/)
- [expertise location](http://www.informationarchitected.com/tag/expertise-location/)
- [business architecture](http://www.informationarchitected.com/tag/business-architecture/)
- [evolution](http://www.informationarchitected.com/tag/evolution/)
- [content strategy](http://www.informationarchitected.com/tag/content-strategy/)
- [speech recognition](http://www.informationarchitected.com/tag/speech-recognition/)
- [workshop](http://www.informationarchitected.com/tag/workshop/)
- [innovation workshop. innovation training](http://www.informationarchitected.com/tag/innovation-workshop-innovation-training/)
- [US Census](http://www.informationarchitected.com/tag/us-census/)
- [Brazil Census](http://www.informationarchitected.com/tag/brazil-census/)
- [smartphone](http://www.informationarchitected.com/tag/smartphone/)
- [GPS](http://www.informationarchitected.com/tag/gps/)
- [LG GM750](http://www.informationarchitected.com/tag/lg-gm750/)
- [Droid](http://www.informationarchitected.com/tag/droid/)
- [iPad](http://www.informationarchitected.com/tag/ipad/)
- [sourcing](http://www.informationarchitected.com/tag/sourcing/)
- [Mark Johnson](http://www.informationarchitected.com/tag/mark-johnson/)
- [Innosight](http://www.informationarchitected.com/tag/innosight/)
- [white space innovation](http://www.informationarchitected.com/tag/white-space-innovation/)
- [ERM](http://www.informationarchitected.com/tag/erm/)
- [facebook](http://www.informationarchitected.com/tag/facebook/)
- [privacy](http://www.informationarchitected.com/tag/privacy/)
- [BP](http://www.informationarchitected.com/tag/bp/)
- [Oil spill](http://www.informationarchitected.com/tag/oil-spill/)
- [Chubb](http://www.informationarchitected.com/tag/chubb/)
- [open innovation](http://www.informationarchitected.com/tag/open-innovation/)
- [collective intelligence](http://www.informationarchitected.com/tag/collective-intelligence/)
- [innovation workshop](http://www.informationarchitected.com/tag/innovation-workshop/)
- [Jon Bidwell](http://www.informationarchitected.com/tag/jon-bidwell/)
- [web content management](http://www.informationarchitected.com/tag/web-content-management/)
- [Adobe](http://www.informationarchitected.com/tag/adobe/)
- [Day Software](http://www.informationarchitected.com/tag/day-software/)
- [digital asset management](http://www.informationarchitected.com/tag/digital-asset-management/)
- [CEM](http://www.informationarchitected.com/tag/cem/)
- [customer experience management](http://www.informationarchitected.com/tag/customer-experience-management/)
- [Barry Murphy](http://www.informationarchitected.com/tag/barry-murphy/)
- [IAI University](http://www.informationarchitected.com/tag/iai-university/)
- [eDiscoveryJournal](http://www.informationarchitected.com/tag/ediscoveryjournal/)
- [Autonomy](http://www.informationarchitected.com/tag/autonomy/)
- [AvePoint](http://www.informationarchitected.com/tag/avepoint/)
- [CommVault](http://www.informationarchitected.com/tag/commvault/)
- [EMC](http://www.informationarchitected.com/tag/emc/)
- [IBM](http://www.informationarchitected.com/tag/ibm/)
- [Symantec](http://www.informationarchitected.com/tag/symantec/)
- [metadata](http://www.informationarchitected.com/tag/metadata/)
- [legal](http://www.informationarchitected.com/tag/legal/)
- [elearning](http://www.informationarchitected.com/tag/elearning/)
- [TRIZ](http://www.informationarchitected.com/tag/triz/)
- [innovation training](http://www.informationarchitected.com/tag/innovation-training/)
- [TRIZ training](http://www.informationarchitected.com/tag/triz-training/)
- [Ellen Domb](http://www.informationarchitected.com/tag/ellen-domb/)
- [PQR Group](http://www.informationarchitected.com/tag/pqr-group/)
- [innovation toolkit](http://www.informationarchitected.com/tag/innovation-toolkit/)
- [ideality](http://www.informationarchitected.com/tag/ideality/)
- [IFR](http://www.informationarchitected.com/tag/ifr/)
- [ideal final result](http://www.informationarchitected.com/tag/ideal-final-result/)
- [Oracle](http://www.informationarchitected.com/tag/oracle/)
- [Interwoven](http://www.informationarchitected.com/tag/interwoven/)
- [Open Text](http://www.informationarchitected.com/tag/open-text/)
- [information governance](http://www.informationarchitected.com/tag/information-governance/)
- [content governance](http://www.informationarchitected.com/tag/content-governance/)
- [EDRM](http://www.informationarchitected.com/tag/edrm/)
- [electronic discovery reference model](http://www.informationarchitected.com/tag/electronic-discovery-reference-model/)
- [Patti Anklam](http://www.informationarchitected.com/tag/patti-anklam/)
- [Social Network Analysis](http://www.informationarchitected.com/tag/social-network-analysis/)
- [SNA](http://www.informationarchitected.com/tag/sna/)
- [Organizational Network Analysis](http://www.informationarchitected.com/tag/organizational-network-analysis/)
- [ONA](http://www.informationarchitected.com/tag/ona/)
- [KM](http://www.informationarchitected.com/tag/km/)
- [Intellectual Capital](http://www.informationarchitected.com/tag/intellectual-capital/)
- [SNA Training](http://www.informationarchitected.com/tag/sna-training/)
- [ONA Training](http://www.informationarchitected.com/tag/ona-training/)
- [Social Network Analysis Training](http://www.informationarchitected.com/tag/social-network-analysis-training/)
- [Organizational Network Analysis Training](http://www.informationarchitected.com/tag/organizational-network-analysis-training/)
- [Human Capital Management](http://www.informationarchitected.com/tag/human-capital-management/)
- [HCM](http://www.informationarchitected.com/tag/hcm/)
- [QFD](http://www.informationarchitected.com/tag/qfd/)
- [quality function deployment](http://www.informationarchitected.com/tag/quality-function-deployment/)
- [creative problem solving training](http://www.informationarchitected.com/tag/creative-problem-solving-training/)
- [British Petroleum](http://www.informationarchitected.com/tag/british-petroleum/)
- [digital content](http://www.informationarchitected.com/tag/digital-content/)
- [electronic content](http://www.informationarchitected.com/tag/electronic-content/)
- [velcro](http://www.informationarchitected.com/tag/velcro/)
- [ThoughtFarmer](http://www.informationarchitected.com/tag/thoughtfarmer/)
- [standards](http://www.informationarchitected.com/tag/standards/)
- [Sir Ken Robinson](http://www.informationarchitected.com/tag/sir-ken-robinson/)
- [divergent thinking](http://www.informationarchitected.com/tag/divergent-thinking/)
- [convergent thinking](http://www.informationarchitected.com/tag/convergent-thinking/)
- [the economist](http://www.informationarchitected.com/tag/the-economist/)
- [innovation strategy](http://www.informationarchitected.com/tag/innovation-strategy/)
- [distributed convergence](http://www.informationarchitected.com/tag/distributed-convergence/)
- [billion dollar lessons](http://www.informationarchitected.com/tag/billion-dollar-lessons/)
- [portals](http://www.informationarchitected.com/tag/portals/)
- [cloud storage](http://www.informationarchitected.com/tag/cloud-storage/)
- [cloud applications](http://www.informationarchitected.com/tag/cloud-applications/)
- [outsourcing](http://www.informationarchitected.com/tag/outsourcing/)
- [Vijay Govindarajan](http://www.informationarchitected.com/tag/vijay-govindarajan/)
- [HBR](http://www.informationarchitected.com/tag/hbr/)
- [Harvard Business Review](http://www.informationarchitected.com/tag/harvard-business-review/)
- [readiness](http://www.informationarchitected.com/tag/readiness/)
- [CMSWire](http://www.informationarchitected.com/tag/cmswire/)
- [Ken Tencer](http://www.informationarchitected.com/tag/ken-tencer/)
- [Spyder Works](http://www.informationarchitected.com/tag/spyder-works/)
- [failure](http://www.informationarchitected.com/tag/failure/)
- [learning](http://www.informationarchitected.com/tag/learning/)
- [post-mortem](http://www.informationarchitected.com/tag/post-mortem/)
- [after action review](http://www.informationarchitected.com/tag/after-action-review/)
- [human resources](http://www.informationarchitected.com/tag/human-resources/)
- [mashable](http://www.informationarchitected.com/tag/mashable/)
- [Use Cases](http://www.informationarchitected.com/tag/use-cases/)
- [Records Management](http://www.informationarchitected.com/tag/records-management-2/)
- [Information Management](http://www.informationarchitected.com/tag/information-management/)
- [Onboarding](http://www.informationarchitected.com/tag/onboarding/)
- [ROI](http://www.informationarchitected.com/tag/roi/)
- [Behavior Changes](http://www.informationarchitected.com/tag/behavior-changes/)
- [micro-actions](http://www.informationarchitected.com/tag/micro-actions/)
- [social psychology](http://www.informationarchitected.com/tag/social-psychology/)
- [Noah Kagan](http://www.informationarchitected.com/tag/noah-kagan/)
- [AppSumo](http://www.informationarchitected.com/tag/appsumo/)
- [psychology](http://www.informationarchitected.com/tag/psychology/)
- [lean startup](http://www.informationarchitected.com/tag/lean-startup/)
- [Ethan Bloch](http://www.informationarchitected.com/tag/ethan-bloch/)
- [Flowtown](http://www.informationarchitected.com/tag/flowtown/)
- [scarcity](http://www.informationarchitected.com/tag/scarcity/)
- [gift marketing](http://www.informationarchitected.com/tag/gift-marketing/)
- [Pretzel Crisps](http://www.informationarchitected.com/tag/pretzel-crisps/)
- [Scott Weller](http://www.informationarchitected.com/tag/scott-weller/)
- [SessionM](http://www.informationarchitected.com/tag/sessionm/)
- [customer engagement](http://www.informationarchitected.com/tag/customer-engagement/)
- [analytics](http://www.informationarchitected.com/tag/analytics/)
- [behavior](http://www.informationarchitected.com/tag/behavior/)
- [gamification](http://www.informationarchitected.com/tag/gamification/)
- [E & M Labs](http://www.informationarchitected.com/tag/e-m-labs/)
- [crowdfunding](http://www.informationarchitected.com/tag/crowdfunding/)
- [customer development](http://www.informationarchitected.com/tag/customer-development/)
- [kickstarter](http://www.informationarchitected.com/tag/kickstarter/)
- [engagement loops](http://www.informationarchitected.com/tag/engagement-loops/)
- [pre-engagement](http://www.informationarchitected.com/tag/pre-engagement/)
- [engagement](http://www.informationarchitected.com/tag/engagement/)
- [post-engagement](http://www.informationarchitected.com/tag/post-engagement/)
- [collaborative innovation](http://www.informationarchitected.com/tag/collaborative-innovation/)
- [documentary](http://www.informationarchitected.com/tag/documentary/)
- [storytelling](http://www.informationarchitected.com/tag/storytelling/)
- [Erik Proulx](http://www.informationarchitected.com/tag/erik-proulx/)
- [Playmaker Systems](http://www.informationarchitected.com/tag/playmaker-systems/)
- [Alan Kelly](http://www.informationarchitected.com/tag/alan-kelly/)
- [influence management](http://www.informationarchitected.com/tag/influence-management/)
- [behavior design](http://www.informationarchitected.com/tag/behavior-design/)
- [Rajat Paharia](http://www.informationarchitected.com/tag/rajat-paharia/)
- [Bunchball](http://www.informationarchitected.com/tag/bunchball/)
- [Kevin Werbach](http://www.informationarchitected.com/tag/kevin-werbach/)
- [Wharton](http://www.informationarchitected.com/tag/wharton/)
- [enterprise mobile](http://www.informationarchitected.com/tag/enterprise-mobile/)
- [BYOD](http://www.informationarchitected.com/tag/byod/)
- [bring your own device](http://www.informationarchitected.com/tag/bring-your-own-device/)
- [maturity](http://www.informationarchitected.com/tag/maturity/)
- [Gilbane Conference](http://www.informationarchitected.com/tag/gilbane-conference/)
- [Ron Miller](http://www.informationarchitected.com/tag/ron-miller/)
- [Hyatt](http://www.informationarchitected.com/tag/hyatt/)
- [Rob Webb](http://www.informationarchitected.com/tag/rob-webb/)
- [employee engagement](http://www.informationarchitected.com/tag/employee-engagement/)
- [customer satisfaction](http://www.informationarchitected.com/tag/customer-satisfaction/)
- [Social Business](http://www.informationarchitected.com/tag/social-business/)
- [Enterprise Social](http://www.informationarchitected.com/tag/enterprise-social/)
- [BJ West](http://www.informationarchitected.com/tag/bj-west/)
- [StoryForge](http://www.informationarchitected.com/tag/storyforge/)
- [thinking tools](http://www.informationarchitected.com/tag/thinking-tools/)
- [geolocation](http://www.informationarchitected.com/tag/geolocation/)
- [Waze](http://www.informationarchitected.com/tag/waze/)
- [Di-Ann Eisnor](http://www.informationarchitected.com/tag/di-ann-eisnor/)
- [Lean Thinking](http://www.informationarchitected.com/tag/lean-thinking/)
- [7 Wastes of Lean](http://www.informationarchitected.com/tag/7-wastes-of-lean/)
- [SIPOC](http://www.informationarchitected.com/tag/sipoc/)
- [continuous improvement](http://www.informationarchitected.com/tag/continuous-improvement/)
- [Content Management](http://www.informationarchitected.com/tag/content-management/)
- [Enterprise Search](http://www.informationarchitected.com/tag/enterprise-search/)
- [Innovation Management](http://www.informationarchitected.com/tag/innovation-management/)
- [Knowledge Management](http://www.informationarchitected.com/tag/knowledge-management/)
- [Training](http://www.informationarchitected.com/tag/training/)
- [innovation](http://www.informationarchitected.com/tag/innovation/)
- [IAM Alert](http://www.informationarchitected.com/tag/iam-alert/)
- [ECM](http://www.informationarchitected.com/tag/ecm/)
- [Enterprise 2.0](http://www.informationarchitected.com/tag/enterprise-20/)
- [Content Delivery](http://www.informationarchitected.com/tag/content-delivery/)
- [e-Discovery](http://www.informationarchitected.com/tag/e-discovery/)
- [Podcast](http://www.informationarchitected.com/tag/podcast/)
- [IAM Talking](http://www.informationarchitected.com/tag/iam-talking/)
- [web 2.0](http://www.informationarchitected.com/tag/web-20/)
- [search](http://www.informationarchitected.com/tag/search/)
- [Content Security](http://www.informationarchitected.com/tag/content-security/)
- [Collaboration](http://www.informationarchitected.com/tag/collaboration/)
- [Information Architected](http://www.informationarchitected.com/tag/information-architected/)