Knowledge Management

Knowledge Management (KM) is the leveraging of collective wisdom and experience to expedite responsiveness and innovation. – Carl Frappaolo, “Knowledge Management,” Capstone Publishing, 2006 (book)

Powerful? Yes. Simple? No.

KM is not a technology or an off the shelf solution, it’s  an ecosystem comprised of business strategy, information technology, corporate culture, and business processes aligned and coordinated in order to expedite collaboration, capture corporate know-how and translate intellectual capital into bottom-line profitability.

Although many have failed, many have also succeeded in leveraging KM to:

  • Minimize the impact of “brain drain” from a graying workforce
  • Increase collaboration and the re-use of intellectual property
  • Decrease Time To Market (TTM)
  • Increase responsiveness to customers
  • Drive bottom-line profitability

How we can help

  • Is your organization confused between knowledge management and information management?
  • Do you have a stalled or ineffective knowledge management practice?
  • Does your organization suffer from the loss of experiential and practical knowledge due to staff turn over and retirement?
  • Do you need to maximize the value derived from your organization’s intellectual capital?
  • Are you having trouble determining the impact that Knowledge Management will have on the organization?

If You answer Yes to any of these questions – then Information Architected can provide the assistance you need.

Our services include:

We develop customized strategies and implementation plans for Knowledge Management  and construction of the information architecture and governance to properly support your Knowledge Management initiative.

Though no two implementations will be exactly the same, there are critical best practices to implementation that should be followed. Information Architected provides the guidance and methodologies necessary to ensure the success of your Knowledge Management initiative.

If you are tired of the unapproachable, expensive, “ivory tower” consultants and analysts of the world, or the integrators who only promote the solution they resell, we are the antidote to provide realistic, affordable and relevant strategic solutions for your business needs.

Information Architected, is open to
 Discuss, Debate, Consult and Educate.

Contact us to discuss your specific needs

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“During a week long "Proving Ground" for Information Architecture and Taxonomy, Dan added delightful perspectives from his incredibly diverse knowledge to help illustrate the classic techniques and lighten the rather dry science of IA. In the classes and workshops I learned that formality and formula are a first step and beyond that it is about context and connecting ideas. The Proving Ground experience has helped me in several ECM, information management, and data governance projects. Since the class I’ve followed Dan's blogs and podcasts that prove he is a master at connecting the science to the art, and knows how to get to the heart of managing enterprise content and knowledge.”
by Jeffrey Weiss, Senior Technology Consultant Russell Investments


Organizations That Have Used Our Services Include: