Tag Archive | "customer service"

It’s Always Day One at Amazon/Zappos

July 22, 2009 View Comments

IAM Alert: Amazon.com has announced a “definitive agreement” to purchase the ecommerce, “powered by service” Zappos.com for 10 million shares of Amazon stock (current market value of $807 million). (see the Letter from the CEO – Tony Hsieh – to Zappos employees, describing the drivers and benefits behind the acquisition)
Amazon has long been held up [...]

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“The instructor's [Carl Frappaolo] ability to handle different levels of knowledge and experience within the audience was impressive.”
by Attendee to seminar hosted at Library of Congress

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