Tag Archive | "User Experience"

IAM Talking: The Evolution of User Experience

April 15, 2009 8 comments

Usability, User Experience, Experience Design, Lab Testing, Qualitative Testing, Quantitative Testing – there has been a long evolutionary path of skills, tools and concerns relating to delivering an experience for customers, employees, partners, or in short, ANYONE using software interfaces. The vast majority of organizations have not even begun to seriously address these concerns however [...]

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“Dan has a great grasp of business innovation...what it is, what it isn't, and what it takes to drive it. He understands the difference between innovation (process and capability) and innovations (events). His insight comes from his professional experience and from his curiosity, caputured in his blogs and podcast interviews with thinkers on the subject. In other words, he knows how to ask the right questions.”
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