Tag Archive | "UserZoom"

IAM Talking: The Evolution of User Experience

April 15, 2009 View Comments

Usability, User Experience, Experience Design, Lab Testing, Qualitative Testing, Quantitative Testing – there has been a long evolutionary path of skills, tools and concerns relating to delivering an experience for customers, employees, partners, or in short, ANYONE using software interfaces. The vast majority of organizations have not even begun to seriously address these concerns however [...]

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Testimonials/Quotes

““While introducing Carl as a speaker for the Boston KM Forum recently I recalled that I had known him as a knowledge management champion for years, long before other consultants and technology gurus were using the term. I first heard Carl speak at a meeting soon after he co-founded Delphi in the 1980s. I always made a point thereafter to attend any presentation he made at meetings I attended because his KM philosophy & approaches to applying technology were presented clearly. He knows how to apply common sense and cut through to the essence of what to do with technology for practical and beneficial outcomes. Anyone who needs a reality re-set when it comes to embracing new tools or cleaning up the application of old ones need look no further than Carl for bringing focus to the issues. He also brings great energy to any group endeavor.””
by Lynda Moulton LWN Technology Services

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