Tag Archive | "web 2.0"

Move Over Nielsen and Make Way for ECM

February 2, 2010 View Comments

Yesterday I tweeted (@carlfrappaolo) about a Boston Globe article on ECM search company, Endeca. I was going to let it go at that; congratulations Endeca for getting the attention of the Sunday Globe and for having the popular press cover the fact that search is more than just findability and Google, that search can be [...]

Making Blogs More Transparent Angers Bloggers – Huh?

December 1, 2009 View Comments

An article in today’s Boston Globe, reports that a new regulation will compel bloggers to disclose any affiliations or gifts they have received.
As Web 2.0 matures, it will be more regulated. This is an issue I have blogged and spoken about many times before.  But what makes this article even more interesting to me is [...]

Nothing Virtual About Virtual Distance

November 20, 2009 View Comments

Today I had the great fortune to attend the Center for Information Management Studies (CIMS) program at Babson College.  I almost didn’t go – having just returned from the Enterprise 2.0 conference, I was feeling a bit “full” of talk on collaboration and technology. But luckily three things coerced me into attending.
1. The event was [...]

IT meets KM meets E2.0 meets Innovation in the Boston Subway

October 6, 2009 View Comments

Yesterday I was preparing for an Innovation Management training session I will be doing later this week. The sponsor, after reviewing my credentials asked “How you make the leap from information and knowledge management to coaching/developing innovation
skills?  … Your background seems to be IT.”
I provided what I hope was not too lengthy a response. In [...]

Innovation is Not Serendipity or Discovery

October 5, 2009 View Comments

Last Friday’s cover of the Boston Metro proclaimed “ How recession is forcing creativity in entertainment.”
It’s an interesting article on how the current economy mixed with the advent of Web 2.0 is affecting the entertainment industry, but the title held a different appeal for me.
Serendipitously, I am working on IAI’s soon to be released whitepaper [...]

Like Fine Wine, Enterprise 2.0 Gets Better With Age

September 11, 2009 View Comments

In 2008, Dan Keldsen and I published on behalf of AIIM, a groundbreaking report on Enterprise 2.0. One of the more startling and fundamental facts that we uncovered was that age did not matter as much as folks thought, as it relates to the adoption of Enterprise 2.0. In fact it really didn’t matter at [...]

Collaboration – If It Were Easy We Would all do it – Well

July 29, 2009 View Comments

I have said it before, as have many others, Enterprise 2.0 is not just about technology. As I have commented on, this was a common theme at this year’s Enterprise 2.0 conference. Indeed, if web-based collaboration were only about the technology, then any organization with even a modest IT budget would be doing it and [...]

It’s Always Day One at Amazon/Zappos

July 22, 2009 View Comments

IAM Alert: Amazon.com has announced a “definitive agreement” to purchase the ecommerce, “powered by service” Zappos.com for 10 million shares of Amazon stock (current market value of $807 million). (see the Letter from the CEO – Tony Hsieh – to Zappos employees, describing the drivers and benefits behind the acquisition)
Amazon has long been held up [...]

It Ain’t the Medium Its the Message or – Its the Content that Counts

July 8, 2009 View Comments

In 1964, Marshall McLuhan coined the phrase ” The medium is the message.”  I have often quoted McLuhan in my writings and presentations, in agreement.  But, I fear far too many take his message the wrong way, which can and has lead to serious repercussions.
Yesterday I was watching to a video podcast interview between two [...]

Enterprise 2.0 – It All Came Down to CIT

July 2, 2009 View Comments

Last week the annual Enterprise 2.0 conference was once again held in my home town, Boston.
Like thousands of my colleagues
I came, I saw, I commented.
So, why has it taken me so long to blog about it? Well, in addition to the usual – “I have been busy” excuses (truthful as they are), I also am [...]


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“Carl has a unique talent and instinct when it comes to identifying where the next technology trend will emerge - beginning with the imaging industry years ago and the early analysis and reporting of Web 2.0 most recently. His advice is both strategic and tactical and always honest. We have worked together in several of the IT software and services companies where I have been employed, and I truly appreciate his guidance and thoughtfulness no matter the size and scope of the project.”
by Kristine Jacobson, VP Marketing, Surety

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