Collaboration Through Enterprise 2.0 Course Description

Course Overview

This course looks at the emerging trends and best practices for enterprise collaboration as it is being redefined through the advent of Enterprise 2.0 technologies. The course explores the topic from every angle: from business impact to technology impact; deployment alternatives to compliance issues; technology alternatives to cultural readiness.

Enterprise 2.0 and collaboration are examined from multiple perspectives, providing a business and technical appreciation for the benefits and challenges of these burgeoning technologies and techniques, including, Wikis, Blogs, Mashups, Social Tagging, Social Networking, and Podcasting.

Beyond Academic Theory – Based in Reality

All of Information Architected’s education programs, including the Collaboration and Enterprise 2.0 course are developed by Information Architected’s principals, based on years of experience and research.

Modular Learning / Customized Education

This course is designed in a modular fashion to allow customization based on your specific needs.

It is applicable to the technician that needs to better understand the technology frameworks behind Enterprise 2.0 and the business strategist that needs to better appreciate the business opportunities provided through the strategic deployment of these new tools and techniques.

The course can be tailored from a 2-4 hour executive session to a 2-3 day interactive session built for teams of any size.

Full-Course Agenda

Key Concepts & Functionality

Redefining Collaboration
- Low Barrier
- Lean and Agile
- Transparency
- Participation
- Wisdom of Crowds
The Evolution of Collaboration
Market Drivers and Trends
The Role of Enterprise 2.0 and:
- Business Intelligence
- Market Intelligence
- Knowledge Management
- Innovation Management

The Three Approaches to Collaboration

Interpersonal
Content/Context
Procedural

The Five Business Models for Collaboration

Community Building
Content-centric
Process-enabled
Project-based
Goal-oriented

SLATES and FLATNESSES – Frameworks for Enterprise 2.0

Understanding Technology Alternatives

Twitter in the Enterprise
- Microblogging/microsharing
Collaborative Filtering
Web Services
Social Networking
Social Network Analysis
Dynamic Web
Mashups
Blogs
Wikis
RSS
Podcasting
Social Voting
Social Bookmarking
Social tagging
The Role of Search and Taxonomy in Enterprise 2.0
Publishing and Process Technologies

Developing a Technology-enabled Collaboration Strategy

Assessing the Culture Maturity of Your Organization
- The 6 Levels of Collaboration Maturity
Assessing the Technical Maturity of Your Organization
- Understanding and Leveraging Pre-2.0 Technologies
- Understanding and Leveraging 2.0 Technologies
- Going Beyond 2.0 Technologies
Aligning Corporate Culture With Technology Alternatives