Collaboration Through Enterprise 2.0 Course Description

Course Overview

This course looks at the emerging trends and best practices for enterprise collaboration as it is being redefined through the advent of Enterprise 2.0 technologies.  The course explores the topic from every angle: from business impact to technology impact; deployment alternatives to compliance issues; technology alternatives to cultural readiness.

Enterprise 2.0 and collaboration are examined from multiple perspectives, providing a business and technical appreciation for the benefits and challenges of these burgeoning technologies and techniques, including, Wikis, Blogs, Mashups, Social Tagging, Social Networking, and Podcasting.

Beyond Academic Theory – Based in Reality

All of Information Architected’s education programs, including¬† the Collaboration and Enterprise 2.0 course are developed by Information Architected’s principals, based on years of experience and research.

Modular Learning / Customized Education

This course is designed in a modular fashion to allow customization based on your specific needs.

It is applicable to the technician that needs to better understand the technology frameworks behind Enterprise 2.0 and the business strategist that needs to better appreciate the business opportunities provided through the strategic deployment of these new tools and techniques.

The course can be tailored from a 2-4 hour executive session to a 2-3 day interactive session built for teams of any size.

Full-Course Agenda

Key Concepts & Functionality

  • Redefining Collaboration
    • Low Barrier
    • Lean and Agile
    • Transparency
    • Participation
    • Wisdom of Crowds
  • The Evolution of Collaboration
  • Market Drivers and Trends
  • The Role of Enterprise 2.0 and:
    • Business Intelligence
    • Market Intelligence
    • Knowledge Management
    • Innovation Management

The Three Approaches to Collaboration

  • Interpersonal
  • Content/Context
  • Procedural

The Five Business Models for Collaboration

  • Community Building
  • Content-centric
  • Process-enabled
  • Project-based
  • Goal-oriented

SLATES and FLATNESSES – Frameworks for Enterprise 2.0

Understanding Technology Alternatives

  • Twitter in the Enterprise
    • Microblogging/microsharing
  • Collaborative Filtering
  • Web Services
  • Social Networking
  • Social Network Analysis
  • Dynamic Web
  • Mashups
  • Blogs
  • Wikis
  • RSS
  • Podcasting
  • Social Voting
  • Social Bookmarking
  • Social tagging
  • The Role of Search and Taxonomy in Enterprise 2.0
  • Publishing and Process Technologies

Developing a Technology-enabled Collaboration Strategy

  • Assessing the Culture Maturity of Your Organization
    • The 6 Levels of Collaboration Maturity
  • Assessing the Technical Maturity of Your Organization
    • Understanding and Leveraging Pre-2.0 Technologies
    • Understanding and Leveraging 2.0 Technologies
    • Going Beyond 2.0 Technologies
  • Aligning Corporate Culture With Technology Alternatives

Best Practices for Enterprise 2.0 Security and Control

Implementation Alternatives

Understanding and Leveraging Industry Standards

Best Practices in Deployment and Integration

  • Defining New Business Models and Opportunities
  • Technology Concerns
  • Cultural Concerns

    Contact us to discuss your business education needs

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