Tag Archive | "customer service"

It’s Always Day One at Amazon/Zappos

July 22, 2009 5 comments

IAM Alert: Amazon.com has announced a “definitive agreement” to purchase the ecommerce, “powered by service” Zappos.com for 10 million shares of Amazon stock (current market value of $807 million). (see the Letter from the CEO – Tony Hsieh – to Zappos employees, describing the drivers and benefits behind the acquisition) Amazon has long been held […]

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“Dan's assistance and guidance was instrumental at Q1 Labs for helping shape our positioning and messaging within the security marketplace. His knowledge of the market and ability to provide detailed insight into what is happening in the industry gave us significant leverage and made our marketing and sales efforts more aligned with the needs of our customers.”
by Brett Schklar, Director of Product & Market Solutions Q1 Labs

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