Tag Archive | "Christopher Marston"

IAM Talking: Death to the Billable Hour, Long Live Knowledge!

April 30, 2009 View Comments

Is the legal industry ready to change their standard practices in billing, particularly given the economic climate of 2008-2009 and at least the short-term future?
If they do change that model, will it least, or go back to “business as usual” when the economic smoke has cleared?
Knowledge = precedent = expertise. Why not efficiency and effectiveness [...]

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“I worked with a team to develop our high level taxonomy for our enterprise employee portal. Carl and his team presented a Taxonomy workshop to help us develop a solid business understanding of our organization that helped us to develop our first and second level navigation. Johnson Controls is a diverse organization with 3 distinct businesses with central corporate management. I'm pleased to say with his guidance we were able to develop a navigation that has remained relevant for the past 6 years with a company growth of over 100 % in that same period. Carl's skill at getting you to figure our business structure and requirements is unique in the world of workshops.”
by Jim Smith, CEM

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