Senior Consultant in Organizational Network Analysis (ONA)
Patti Anklam is an expert in organizational/social network analysis (ONA/SNA); network and community of practice development; and social media, collaboration and knowledge management systems.
She is a widely recognized leader in the field of SNA/ONA for knowledge management and is a frequent speaker and writer on the topic.
Her book, Net Work: A Practical Guide to Creating and Sustaining Networks at Work and in the World, was published by Elsevier Butterworth-Heinemann in 2007. She has also published articles in Inside Knowledge and Knowledge Management Review and contributed the Knowledge Management chapter to Price Waterhouse-Cooper’s 2003-2005 Technology Forecast.
Through consulting work since 2001, Patti has provided clients with knowledge management and collaboration strategies, as well as numerous SNA projects:
- For a UN-funded organization that promotes solutions to rural poverty in Asia/Pacific, Patti completed three network analysis projects including longitudinal analysis of changes before/after introduction of knowledge management/communication interventions. (2010-2011)
- For a government-funded research and development company (6,000 employees worldwide), performed a knowledge management assessment and strategy in 2003, social network analysis projects in 2004 and 2006, and developed strategies for SharePoint pilots, collaboration metrics, and innovations in social media (2007-2010)
- For a global industrial services firm, Patti conducted a social network analysis of one of the key expertise communities in preparation for a community of practice initiative (2009)
- For a bio-technology research firm, Patti designed and managed a pilot of collaboration software and provided recommendations and strategy for implementation.
Prior to becoming a consultant, Ms. Anklam had 20 years experience as a senior technical contributor and manager in for large high-tech corporations (Digital Equipment Corporation, Nortel Networks) providing leadership in knowledge management, collaboration technologies, and technical communications.