Patti Anklam




Patti Anklam
Senior Consultant in Organizational Network Analysis (ONA)
@panklam

Patti Anklam is an expert in organizational/social network analysis (ONA/SNA); network and community of practice development; and social media, collaboration and knowledge management systems.

She is a widely recognized leader in the field of SNA/ONA for knowledge management and is a frequent speaker and writer on the topic.

Her book, Net Work: A Practical Guide to Creating and Sustaining Networks at Work and in the World, was published by Elsevier Butterworth-Heinemann in 2007. She has also published articles in Inside Knowledge and Knowledge Management Review and contributed the Knowledge Management chapter to Price Waterhouse-Cooper’s 2003-2005 Technology Forecast.

Through consulting work since 2001, Patti has provided clients with knowledge management and collaboration strategies, as well as numerous SNA projects:

  • For a UN-funded organization that promotes solutions to rural poverty in Asia/Pacific, Patti completed three network analysis projects including longitudinal analysis of changes before/after introduction of knowledge management/communication interventions. (2010-2011)
  • For a government-funded research and development company (6,000 employees worldwide), performed a knowledge management assessment and strategy in 2003, social network analysis projects in 2004 and 2006, and developed strategies for SharePoint pilots, collaboration metrics, and innovations in social media (2007-2010)
  • For a global industrial services firm, Patti conducted a social network analysis of one of the key expertise communities in preparation for a community of practice initiative (2009)
  • For a bio-technology research firm, Patti designed and managed a pilot of collaboration software and provided recommendations and strategy for implementation.

Prior to becoming a consultant, Ms. Anklam had 20 years experience as a senior technical contributor and manager in for large high-tech corporations (Digital Equipment Corporation, Nortel Networks) providing leadership in knowledge management, collaboration technologies, and technical communications.

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“During a week long "Proving Ground" for Information Architecture and Taxonomy, Dan added delightful perspectives from his incredibly diverse knowledge to help illustrate the classic techniques and lighten the rather dry science of IA. In the classes and workshops I learned that formality and formula are a first step and beyond that it is about context and connecting ideas. The Proving Ground experience has helped me in several ECM, information management, and data governance projects. Since the class I’ve followed Dan's blogs and podcasts that prove he is a master at connecting the science to the art, and knows how to get to the heart of managing enterprise content and knowledge.”
by Jeffrey Weiss, Senior Technology Consultant Russell Investments

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