SharePoint: Real World Perspectives

Posted on April 8, 2009

This post was written by Carl Frappaolo

These are comments  made by listeners to a webinar I held on SharePoint.  I do not identify the comments’ makers, but I ensure you that they were each made by end user organizations.

Although only 6 in number, they are rich in real world perspective.

I do not comment on them except parenthetically to clarify the context of the comment.  You can pull from them what you want.

So with no further ado, and in no particular order:

“my current take on SharePoint: out-of-the-box, it’s an enhanced network drive. To use it as a real intranet, you need $125K in professional services.”

“Our organization is in the Somewhat Used area [referring to survey findings in which users were asked to rank the level of involvement with various Sharepoint functionality]. We have been using SPS 2003 and migrating to MOSS 2007, my largest issue is licensing cost. There is a big difference in standard vs enterprise for implementing the BPM, forms processing, records management and application development. ”

“This [assuming this refers to the webinar and survey findings]  is awesome. So good to know we are not alone in this pain. thank you”

“From a developer perspective, there are major hurdles to becoming effective – bad development environments, incomplete documentation, and a morphing architecture. No question, but giving some validation from the development prospective, which is driving the integration issues. Good work!

“Results [referring to the survey results] in general agreement with our experience. The learning curve for developers is VERY steep, however the benefits that can be derived (e.g. from BPM/WF) solutions is VERY high. We can now whip out workflows rather quickly, with huge benefits to the business. Bottom Line (in BPM/WF) – the value derived is well worth the cost/time of learning the toolset.”

“A big problem we have with SharePoint (other than a proliferation of isolated departmental installations) is that links to documents in our large document library break if we re-organize parts of the logical tree structure of our library, since references are only available as path names. In previous work at other companies with Xerox DocuShare product, I could use DocuShare’s permanent document IDs in our URL-based cross-document links and be free to reorganize our logical organization. [ This person went on to ask: ] Do you know of a solution to this problem with SharePoint? ” [Does anyone?]

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  • berndburkert
    The concept of referential integrity so far has not been a particular strenght of SharePoint. Microsoft apparently understood this is a weak point, and has announced improvements with SP2010. How far this shall take us? I'm afraid we have to wait and see. It's hard to implement very basic concepts in a product about 10 years later...

    “A big problem we have with SharePoint (other than a proliferation of isolated departmental installations) is that links to documents in our large document library break if we re-organize parts of the logical tree structure of our library, since references are only available as path names. In previous work at other companies with Xerox DocuShare product, I could use DocuShare’s permanent document IDs in our URL-based cross-document links and be free to reorganize our logical organization. [ This person went on to ask: ] Do you know of a solution to this problem with SharePoint? ” [Does anyone?]
  • Michael
    I agree that there are issues with Sharepoint and effective utilization requires either training or professional services (or both). But when used properly there is a huge payback.

    I firmly believe, though that to achieve the payback organizations must:
    1] perform proper planning on the front end, including adoption planning/culture change as well as targeting applications and ROI
    and
    2] Understand that SharePoint is more successfully viewed as a framework for building collaborative and productivity solutions around office products rahter than as a fully featured ECM tool.
  • Carl Frappaolo
    Simon:

    Thanks for the comments. Despite the fact that you are a solution provider, I have posted your comments, because you clearly point out the fact that your views are somewhat prejudiced by your affiliation with Autonomy. Thank you for your honesty - and your input. I hope other will feel free to share their opinions on how SharePoint implementations can be made more effective.
    And, BTW, since you asked, the 15 day construction project here in Boston made their deadline. You can learn more about it at http://www.15days.tv/15days.html.
  • Simon Cole
    Hi Carl,

    I read your blog with great interest.

    I didn't make it to the seminar on SharePoint (and I haven't got round to catching up with it yet, but the issues raised by customers validates what we see in the market on a daily basis. I work for Autonomy and in relation to the question raised above regarding refernces, the Autonomy RM solution, previously Meridio, has an excellent solution to this with Smart Shortcuts - The content is moved outside of SharePoint (which can only be a good thing, SQL is not the place to store content), also it keeps MOSS license costs down (albeit you need an Autonomy license!).

    Anyway, just thought I'd share this. I don't really expect this to be posted as it may come across as a blatant attempt to advertise our wares on your blog! If you haven't already, you should check out the Autnomy ControlPoint solution aimed at tackling the compliance and management issues around SharePoint, if for no other reason to be aware that the big players have cottoned onto the SharePoint issue and the need to solve the issues around it.

    One other thought (and maybe I missed an update somewhere along the line). What ever happened to that rush building job they were doing round the corner from where you live/work. Did BPM mke it all possible or did they forget to order nails and it all came crashing down round them?

    Best Regards,
    Simon Cole
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