More than once I have blogged on the emergence of ECM as a specialized obscure practice within techno-geeks into the limelight of critical business applications. In my last blog post (“ECM It was the Best of Times, it Was the Worst of Times) I discussed how according to popular news sources, ECM was responsible for […]
Information Architected Market Alert (IAM Alert): Google has been resting on it’s laurels (simple/streamlined search) and primary revenue stream (AdWords) for far too long, it would seem. Introduced last week at the Google I/O developer’s conference is their latest entree the “Google Wave” offering (see preview announcement of Google Wave at Google). (Note: This offering […]
Let’s face it, most enterprise systems, the systems that employees have to use EVERY DAY to do their job, are painful interfaces to use. They are barely usable, let alone elegant. Why is that? And more importantly, what can be done to FIX this seemingly inevitable problem? Is “elegance” to high a bar to ask […]
IAM Talking: Sustainably Elegant - An Interview of author Matthew May, by by Dan Keldsen [ 37 min 09 s ] Play Now | Play in Popup | DownloadThose that know me, as well as loyal readers of this blog, know that I am an ECM zealot – some say a nerd. So perhaps this post is just another ranting – but I felt compelled to reiterate myself because of certain current events. I entitle this post with a familiar quote from Charles […]
ECM service providers are always at the ready to ride the coattails of the latest business trend. Do you recall the rush to Knowledge Management circa 1998? Suddenly every ECM vendor was a KM solution provider. For some it was a good move. For others not so much. Perhaps even more important was the damage […]
There is a phenomenon in the content management world called SharePoint, which, like it or not, has really changed the level of awareness of electronic content concerns in businesses today. While SharePoint has nearly made content management a commonplace term in organizations, it’s not as though SharePoint or any other solution is perfect. To a […]
Information Architected Market Alert (IAM Alert): Today OpenText announced plans to acquire Vignette. (See press release.) On one hand this move makes sense. OpenText has clearly been on a growth through acquisition strategy, and this move is aligned with that. As I blogged about last January, Tom Jenkins, OpenText Chief Strategy Officer and Executive Chairman, […]
Is the legal industry ready to change their standard practices in billing, particularly given the economic climate of 2008-2009 and at least the short-term future? If they do change that model, will it least, or go back to “business as usual” when the economic smoke has cleared? Knowledge = precedent = expertise. Why not efficiency […]
SharePoint seems to rank nearly as high as Twitter in any given conversation these days – although I’ve yet to hear Oprah talk about SharePoint (not that I’m watching). While there are many reasons not to adopt SharePoint or to use it as THE 100% solution for your content management, portal, search or workflow needs, […]
Usability, User Experience, Experience Design, Lab Testing, Qualitative Testing, Quantitative Testing – there has been a long evolutionary path of skills, tools and concerns relating to delivering an experience for customers, employees, partners, or in short, ANYONE using software interfaces. The vast majority of organizations have not even begun to seriously address these concerns however […]
