Flipping Over Content Delivery

Readers of my work know that one of my more favorite aspects of ECM is content delivery. Along with mobility, the ability to re-purpose modular “chunks” of content in a variety of formats and contexts significantly enhances the value derived from ECM, increases the effectiveness of communication and quite frankly is just plain fun. I […]

Is There Garbage Floating in Your Ocean of Knowledge? Reader Beware

It has been weeks since I blogged, or even Tweeted on a regular basis. Where have I been?  Dan and I are on the road, consulting on a very complex, grand and most interesting ECM project.  A Fortune 100 company that remains successful and growing in spite of the economy, has managed to achieve such […]

E2.0 With FAME Will Come Obscurity

Last week the Enterprise 2.0 Conference was held right here in my hometown, Boston MA.  As usual, the E2.0 community was abuzz with Twitter (#e2conf).  But, now, with the show a happy memory, many of us attendees reflect more deeply than 140 characters allows, in our blog posts.  The blogosphere is ripe with conference coverage. […]

2.0 is a Balancing Act, “Oh Really”

It’s likely you have been following the pressure Facebook has been getting concerning its privacy policies.  The pressure seems to be working, as Facebook recently announced it will change its approach to privacy and make it easier for users to protect their personal data. This has been an on going battle.  I first commented on […]

IAM Talking: Business Model Innovation – White Space and You – With Mark Johnson, Author of Seizing the White Space

Welcome to IAM Talking, a periodic podcast interview series, with your host, Dan Keldsen, Co-founder and Principal at Information Architected. Today, the topic is Business Model Innovation – White Space and You. In this episode, I am interviewing Mark Johnson, the author of a new book, Seizing the White Space: Business Model Innovation for Growth […]

Building an ECM Strategy Webinar Follow-up

Two  weeks ago I spoke on a webinar hosted by SpringCM.  My presentation focused on how to take a structured and methodical approach to defining and executing an ECM strategy. You can download the slides I used slides below, and/or if you prefer listen to the recorded webinar here. ECM Strategy Development View more presentations […]

What Enterprise 2.0 Practitioners Should Know About KM Deployments

About a decade ago Knowledge Management (KM), was the focus of business and technology leaders alike.  But after only a few years in the limelight, KM all but disappeared.  Still smoldering, however, knowledge management morphed, to a series of related applications, technologies and practices.  Among these are/were portals, intranets, BI, collaboration and two that are […]

Holy Crap – Now That’s Innovation

Look around – is there waste in your organization? Is it time, paper, bits of plastic, scraps of wood, nuclear active material …? Of course there is waste , and often projects are focused on eliminating or minimizing waste – of all kinds. What do you do with it? Carefully dispose of it? Recycle? How […]

Why the iPad Matters – Its the Beginning of the End

Even if you are not a techie or ECMer,  it would have been hard to miss all the marketing and press that has surrounded the iPad lately.  Numerous articles have weighed in on whether or not Apple will be a success both long and short term, what this means to Amazon, etc. Relevant? yes. Interesting? […]

Disruptive Innovations – E-Brazil vs Paper USA

The Harvard Business Review’s Daily Stat for Tuesday, April 6th, 2010 highlights a disruptive innovation in, of all things, census-taking. It’s the battle against paper and electronic, and guess who leads the race? According to the HBR Daily Stat (and the original source, Instituto Brasileiro de Geografia e Estatística): It’s a national census of hundreds […]


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“I have really enjoyed working with Dan on several recent projects. I find Dan is very insightful with a great perspective on technology and the industry. I also enjoyed the intellectual conversations that allowed both of us to challenge the boundaries of today's realities against the possibilities of tomorrow.”
by Bob Larrivee, Director and Industry Advisor AIIM International

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