Yesterday I tweeted (@carlfrappaolo) about a Boston Globe article on ECM search company, Endeca. I was going to let it go at that; congratulations Endeca for getting the attention of the Sunday Globe and for having the popular press cover the fact that search is more than just findability and Google, that search can be [...]
Yesterday I was preparing for an Innovation Management training session I will be doing later this week. The sponsor, after reviewing my credentials asked “How you make the leap from information and knowledge management to coaching/developing innovation
skills? … Your background seems to be IT.”
I provided what I hope was not too lengthy a response. In [...]
Information Architected Market Alert (IAM Alert):
Crawford Technologies announced the availability of a service to provide transactional documents for visually impaired customers in alternate formats. Crawford Technologies uses existing customer communications data to produce the requisite alternative formats for its clients’ visually impaired customers.
This is a clear example of how intelligent content delivery technology can be [...]
Information Architected Market Alert (IAM Alert):
Last Thursday, amidst freezing temperatures and a New England ice storm, OpenText held its annual analyst briefing in Boston – and ECM was “In Bloom” – I’ll explain.
The session began with the expected, chest pounding regarding OpenText’s financial strength and impressive string of acquisitions.
Tom Jenkins, Chief Strategy Officer and Executive [...]
